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Claim settlement method and device, computer equipment and readable storage medium

A technology of preset users and rules, which is applied in the computer field, can solve problems such as large influence and complexity of customers, and achieve the effects of ensuring accuracy, facilitating claims application, and improving user experience

Pending Publication Date: 2018-11-23
CHINA PING AN LIFE INSURANCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Under normal circumstances, the insurance claims process is relatively complicated, and the average time limit is usually greater than 1 day. For cases such as advance payment of major diseases, the longer the waiting time, the greater the impact on customers

Method used

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  • Claim settlement method and device, computer equipment and readable storage medium
  • Claim settlement method and device, computer equipment and readable storage medium
  • Claim settlement method and device, computer equipment and readable storage medium

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Embodiment Construction

[0032] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are some of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0033] It should be understood that when used in this specification and the appended claims, the terms "comprising" and "comprises" indicate the presence of described features, integers, steps, operations, elements and / or components, but do not exclude one or Presence or addition of multiple other features, integers, steps, operations, elements, components and / or collections thereof.

[0034] It should also be understood that the terminology used ...

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PUM

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Abstract

The embodiment of the invention discloses a claim settlement method and device, computer equipment and a readable storage medium. The method comprises the following steps that: obtaining user login information uploaded by a user terminal to confirm a corresponding crime reporting record, and feeding back the confirmed crime reporting record to the user terminal; receiving case information which isuploaded by the user terminal and is related to the crime reporting record; judging whether the case information conforms to a preset matching rule or not; and if the case information conforms to thepreset matching rule, according to the case information and a preset claim settlement calculation rule, calculating a claim settlement amount. By use of the method, great convenience can be brought to users in applying for the claim settlement and quickly finishing the claim settlement, meanwhile, the accuracy of insurance claim settlement is guaranteed, and the use experience degree of the usercan be improved.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to a claim settlement method, device, computer equipment and a readable storage medium. Background technique [0002] Insurance claim settlement refers to the behavior of the insured who submits a claim settlement application and relevant claim settlement materials to the insurer after the insured has an insured accident stipulated in the insurance policy, and the insurer examines and investigates and makes a payment or refuses the claim. Under normal circumstances, the insurance claim settlement process is relatively complicated, and the average time limit is usually more than 1 day. For cases such as advance payment of major diseases, the longer the waiting time, the greater the impact on customers. Contents of the invention [0003] Embodiments of the present invention provide a claim settlement method, device, computer equipment, and readable storage medium, which ca...

Claims

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Application Information

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IPC IPC(8): G06Q40/08
CPCG06Q40/08
Inventor 郭苗苗谢永骏
Owner CHINA PING AN LIFE INSURANCE CO LTD
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