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Abnormal condition car return processing method of car rental platform

A technology for car rental and processing methods, which is applied in data processing applications, buying and selling/lease transactions, and handling coins or valuable banknotes. The effect of improving the efficiency of car rental and improving the processing efficiency

Active Publication Date: 2018-07-20
宁波轩悦行电动汽车服务有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] In the process of car rental, there are often cases of abnormal return of the car. In this case, both the car rental platform and members are partially affected, which leads to a decrease in the efficiency of car rental, and also leads to members' perception of the car rental platform. decline

Method used

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Embodiment Construction

[0050] The present invention will be further described below in combination with specific embodiments.

[0051] A method for processing an abnormal return of a car rental platform, specifically including the following processing methods:

[0052] (a) How to deal with abnormal vehicle positioning when the member cannot return the vehicle at the charging station; the specific operation steps are as follows:

[0053] (1) The member clicks on the car rental platform to return the car at the charging station;

[0054] (2) After receiving the car-return information sent by the car rental platform, the rental vehicle terminal sends abnormal location information to the car rental platform; after receiving the abnormal location information of the rental vehicle, the car rental platform sends feedback information to the rental vehicle to check the location of the rental vehicle. GPS restarts the operation until the rental vehicle restarts the GPS and sends the positioning information to ...

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Abstract

The invention discloses an abnormal condition car return processing method of a car rental platform. The method includes the following processing methods: (a) a vehicle positioning abnormity processing method for a condition that a member cannot return a car at a charge station; (b) a vehicle fault rescue processing method for a condition that the car rented by the member meets under-voltage or faults; (c) a network abnormity processing method for a condition that the member returns the car but packet loss occurs; (d) a system fault processing method for a condition that the member cannot return the car due to system failure. An alarm message is generated to inform car rental staff and customer service staff after each process of abnormity condition car return is implemented on the car rental platform; as for conditions requiring the car rental staff to check, the customer service staff informs the car rental staff to check in field again and the customer service staff informs the monitoring result to the member finally. The monitoring alarm information is kept on file. The method provided by the invention has a beneficial effect that abnormal condition car return processing efficiency of rented cars is improved, so that the rented cars can be released to the car rental system quickly and effectively and thus the car rental efficiency is improved.

Description

technical field [0001] The invention relates to the technical field related to car rental, in particular to a method for handling abnormal car return on a car rental platform. Background technique [0002] The car rental industry is known as a transportation service company. Because it does not need to apply for insurance, does not need annual inspection and maintenance, and the car model can be replaced at will, it controls the cost of the enterprise by renting a car instead of buying a car. This is a very popular management method among foreign companies. Gradually by the domestic enterprises and institutions and individual users of all ages. [0003] Car leasing refers to the separation of the asset use right of the car from the ownership, the lessor has the ownership of the asset, the lessee has the asset use right, and the lessor and the lessee sign a lease contract to exchange the use right. [0004] Car leasing refers to the operating mode in which the leasing operat...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/06G07F17/00G08B25/08
CPCG06Q30/0645G07F17/0057G08B25/08
Inventor 蒋阳川
Owner 宁波轩悦行电动汽车服务有限公司
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