Pure orphan insurance policy distribution method and device

Abstract

The invention provides a pure orphan insurance policy distribution method. The method comprises steps that pure orphan insurance policies generated in the preset time period are acquired, the insurance policy information and the client information corresponding to the pure orphan insurance policies are searched, the high-quality degrees corresponding to the pure orphan insurance policies are determined according to the insurance policy information and the client information, service grades corresponding to the high-quality degrees of the pure orphan insurance policies are determined, multiplecandidate service personnel identifiers corresponding to the high-quality degrees are acquired, the present task load corresponding to each service personnel identifier is acquired, and the service personnel identifiers matched with the pure orphan insurance policies are determined according to the present task loads. The method is advantaged in that the high-quality pure orphan insurance policiescan be timely and effectively distributed, and loss of clients corresponding to the high-quality orphan insurance policies can be prevented. The invention further provides a pure orphan insurance policy distribution device.

Description

technical field [0001] The invention relates to the field of computer processing, in particular to a pure orphan single allocation method and device. Background technique [0002] With the development of insurance business, more and more people start to buy insurance. During the process of buying insurance, insurance companies will provide insurance agents to handle related insurance business for customers and be responsible for the follow-up services of the policy. The life cycle of the policy is generally It takes a long time. In this process, the insurance agent often leaves the job. The insurance policy that the insurance agent has left is called an "orphan policy". The "orphan list" is subdivided into "pure orphan list" and "non-pure orphan list". Among them, "pure orphan policy" means that a client has multiple insurance policies, and the insurance agents of these policies are not the same person. If the insurance agents of all the policies leave their jobs, then thes...

AI Technical Summary

Problems solved by technology

Since the "pure orphan" customers are in a state of no one to serve, it is easy to cause customer loss

Therefore, the "pure orphan list" needs to be redistributed, but the traditional "pure orphan list" is randomly allocated. loss of customers due to allocation

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