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Survey task allocation method and device

A task allocation and task technology, applied in the field of information processing, can solve problems such as low processing speed

Inactive Publication Date: 2017-09-01
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
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Problems solved by technology

[0004] Based on this, it is necessary to provide a method and device for assigning survey tasks to solve the problem of low task processing speed

Method used

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  • Survey task allocation method and device
  • Survey task allocation method and device

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Embodiment Construction

[0072] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0073] figure 1 It is an application environment diagram of the survey task allocation method in one embodiment. refer to figure 1 , the survey task allocation method is applied to the survey task allocation system. The survey task distribution system includes a terminal 110, a server 120 and a terminal 130, wherein the terminal 110 and the terminal 120 are connected to the server 120 through a network. The terminal 110 and the terminal 120 may be mobile terminals, and specifically, the mobile terminal may be at least one of a tablet computer, a smart phone, a personal data assistant, and a digi...

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Abstract

The present invention relates to a survey task allocation method and device. The method comprises the following steps that: a survey task to be allocated is obtained; first accident location information is extracted from the survey task to be allocated; a plurality of logged-in surveyor accounts in a region to which the first accident location information belongs are inquired; working states corresponding to each of the surveyor accounts are detected; estimated arrival time corresponding to each surveyor account is determined according to the working states; a surveyor account which is corresponding to shortest estimated arrival time is selected from the plurality of surveyor accounts; and the survey task to be allocated is allocated to the selected surveyor account. With the survey task allocation method and device provided by the invention adopted, the survey task can be handled in the shortest time, the handling speed of the survey task can be improved, time for a client to wait for the handling of the survey task can be decreased, and the handling efficiency of the survey task is improved.

Description

technical field [0001] The present invention relates to the technical field of information processing, in particular to a survey task assignment method and device. Background technique [0002] With the development of the Internet and computer technology, more and more information is transmitted through the Internet and processed by computers. In the process of insurance investigation, when receiving the insurance accident information uploaded by the customer, it is necessary to assign investigators to the site to investigate the insurance accident information. [0003] In the traditional survey task assignment process, the survey task is assigned to the surveyor who has the least amount of tasks to be processed, but in the actual survey process, different surveyors spend different amounts of time processing various tasks. Assign tasks to the surveyor with the least amount of tasks. Since the surveyor's task processing speed is slow, it needs to wait for a long time for the...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q40/08
CPCG06Q10/06311G06Q40/08
Inventor 王应陈宗阳褚秋实王雪
Owner PING AN TECH (SHENZHEN) CO LTD
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