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Monitoring operation and maintenance system of cloud data center based on ITIL

A technology of operation and maintenance management and cloud data, applied in the field of cloud data, it can solve problems such as affecting the service support ability of cloud data center and unable to meet the operation and maintenance business, so as to improve service support ability and level, improve user experience, and improve contact Effect

Inactive Publication Date: 2017-06-27
ZHENGZHOU YUNHAI INFORMATION TECH CO LTD
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  • Summary
  • Abstract
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  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In the existing technology, the monitoring operation and maintenance method in the traditional heterogeneous environment has seriously failed to meet the current changing operation and maintenance business because of the independent operation of the monitoring and operation and maintenance management modules, and the disorder of operation and maintenance work has also seriously affected The service support capability of the cloud data center

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  • Monitoring operation and maintenance system of cloud data center based on ITIL
  • Monitoring operation and maintenance system of cloud data center based on ITIL
  • Monitoring operation and maintenance system of cloud data center based on ITIL

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Embodiment Construction

[0042] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0043] Please refer to figure 1 , figure 1 A structural diagram of an ITIL-based cloud data center monitoring operation and maintenance management system provided by an embodiment of the present invention. The system can include:

[0044] The monitoring module 10 is used to monitor the basic resource information of the cloud data center, o...

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Abstract

The invention discloses a monitoring operation and maintenance system of a cloud data center based on an ITIL. The monitoring operation and maintenance system comprises a monitoring module and an operation and maintenance management module, the monitoring module is used for monitoring basic resource information of the cloud data center to obtain fault information, and sending the fault information to the operation and maintenance management module; the operation and maintenance management module is used for processing the fault information through an ITIL routing plan. According to the monitoring operation and maintenance system of the cloud data center based on the ITIL, through a mode combining the monitoring module and the operation and maintenance management module, the relation between the monitoring module and the operation and maintenance management module is improved, and various resources of the cloud data center can be integrated; by exerting the ITIL routing plan in the operation and maintenance management module, superior ITIL management practices can be referred to; by combining service process management, standardization of a monitoring, operation and maintenance management system of the cloud data center can be effectively guided, the service support capacity and level of a cloud platform are improved, and the user experience degree is improved.

Description

technical field [0001] The invention relates to the technical field of cloud data, in particular to an ITIL-based monitoring, operation and maintenance management system of a cloud data center. Background technique [0002] With the development of science and technology in modern society, cloud data centers are becoming more and more popular, and the monitoring operation and maintenance business for cloud data centers has increasingly become a problem faced by various data centers. [0003] In the existing technology, the monitoring operation and maintenance method in the traditional heterogeneous environment has seriously failed to meet the current changing operation and maintenance business because of the independent operation of the monitoring and operation and maintenance management modules, and the disorder of operation and maintenance work has also seriously affected The service support capability of the cloud data center. Therefore, how to combine the monitoring and ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/30
CPCG06F11/3006G06F11/3051
Inventor 郭锋许陆丹
Owner ZHENGZHOU YUNHAI INFORMATION TECH CO LTD
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