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Unified access method for all service channels of electric power marketing

A technology of power marketing and access methods, which is applied in the direction of electrical components, transmission systems, instruments, etc., can solve problems such as unfavorable operation stability of business systems, difficulty in maintaining consistent customer experience, redundant services and interface functions, etc., to improve customer Improve service ability, improve service satisfaction, and improve the effect of operation stability

Active Publication Date: 2017-05-17
STATE GRID ZHEJIANG ELECTRIC POWER +2
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] 1) Use the distributed service application framework to carry out unified channel service access, which includes channel authentication, authority control, and service distribution functions; carry out unified channel service access to solve the problem of direct connection between customer service channel applications and business application systems The following problems are caused: the service and interface functions of different channels are redundant, with the expansion of service channels, the change of service requirements leads to the need to maintain more interfaces, the frequent changes of business systems are not good for the stability of business system operation, and the Different interface services are used for business characteristics, and it is difficult to maintain consistent customer experience;

Method used

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  • Unified access method for all service channels of electric power marketing
  • Unified access method for all service channels of electric power marketing
  • Unified access method for all service channels of electric power marketing

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Embodiment Construction

[0031] The technical solution of the present invention will be further described in detail below in conjunction with the accompanying drawings.

[0032] The present invention comprises the following steps:

[0033] 1) Use the distributed service application framework to carry out unified channel service access, which includes channel authentication, authority control, and service distribution functions; carry out unified channel service access to solve the problem of direct connection between customer service channel applications and business application systems The following problems are caused: the service and interface functions of different channels are redundant, with the expansion of service channels, the change of service requirements leads to the need to maintain more interfaces, the frequent changes of business systems are not good for the stability of business system operation, and the Different interface services are used for business characteristics, and it is diff...

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Abstract

A unified access method for all service channels of electric power marketing relates to a channel access method. The traditional extensive customer service management mode cannot support personalized and precise novel customer service demands. The structures of all kinds of channels are complicated, which poses high security risks. The method comprises the following steps: conducting unified channel service access based on a distributed service application framework; and introducing a permission mechanism of registration, binding, real-name authentication and service password authentication to realize unified management of channel registration accounts and account permissions, including unified account management and unified permission management. Through the technical scheme, standardized access to all service channels of electric power marketing is completed. An electric power service card is built to realize unified account management and connectivity of service channels. Through registration, binding, service password authentication and real-name authentication, a unified permission authentication system for accounts is built. Therefore, the data consistency and operating precision of electric power marketing service channels are ensured.

Description

technical field [0001] The invention relates to a channel access method, in particular to a unified access method for all service channels of electric power marketing. Background technique [0002] The service channel is an important carrier for power marketing to provide customers with electricity fee payment, information query and accurate push, and content operation. The development of the mobile Internet provides the possibility for power grid companies to expand service channels and enrich service content. The traditional extensive customer service management model is difficult to provide support for personalized and precise new customer service needs. At present, it is difficult to operate power marketing service channels in a decentralized manner, and channel service monitoring and statistical analysis cannot be carried out effectively. The structure of various channels is complex, and there are high security risks; the interfaces between channels and various marketin...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/28H04L29/06H04L29/08G06Q50/06
CPCG06Q50/06H04L12/2856H04L63/08H04L63/10H04L67/1097H04L67/12
Inventor 黄宇腾涂莹裘炜浩孔旭锋陈建王红凯姚玮裴旭斌方舟程清牟黎叶金发刘洋蒋锦霞范文文李永兵董国斌
Owner STATE GRID ZHEJIANG ELECTRIC POWER
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