Automobile maintenance monitoring system

Abstract

The invention relates to an automobile maintenance monitoring system, comprising an information collection terminal, a matching input device, an information processing device, a foreground service terminal and a background server; the information collection terminal collects vehicle license plate information, vehicle condition pictures and picture information of a vehicle maintenance area; the matching input device receives an external input matching command and automatically matches corresponding maintainers and the foreground service terminal; the information processing device recognizes the vehicle license plate information and numbers vehicles under maintenance, and process the collected picture information; the foreground service terminal receives and displays the processed picture information, and calls the picture information stored in the background server at any time; the background server receives and stores the processed picture information. The automobile maintenance monitoring system enables a vehicle owner to master the state of a vehicle under maintenance at any time such that a vehicle maintenance course is more lucent, over-maintenance and fake maintenance are avoided, the whole vehicle maintenance course is remotely supervised, unscrupulous manufacturers are effectively attached, and the benefit of the vehicle owner is truly protected.

Description

technical field [0001] The invention relates to the technical field of automobile repair and maintenance, in particular to an automobile maintenance monitoring system. Background technique [0002] In recent years, China's car ownership has maintained an annual growth rate of more than 10%. For such a large and rapidly developing automotive aftermarket, it is obvious that the current automotive services have not kept pace with the development of the automotive industry. [0003] At present, when the car is being repaired and maintained, you can only drive to the shop to seek service. After arriving at the repair shop, you may have to wait in line, which takes a long time; customers do not know the progress of the repair and maintenance, so they can only wait for the notification from the repair shop; The maintenance process information is opaque, and cleaning and maintenance projects are carried out for vehicles that should not be cleaned, which adds unnecessary expenses to...

AI Technical Summary

Problems solved by technology

[0003] At present, when the car is being repaired and maintained, you can only drive to the shop to seek service. After arriving at the repair shop, you may have to wait in line, which takes a long time; customers do not know the progress of the repair and maintenance, so they can only wait for the notification from the repair shop; The maintenance process information is opaque, and cleaning and maintenance projects are carried out for vehicles that should not be cleaned, which adds unnecessary expenses to car owners for no reason. Only maintenance orders are issued to car owners. However, due to various reasons, no corresponding maintenance projects are actually carried out in the workshop.

[0004] The above-mentioned maintenance mode causes waste of customer time and seriously affects customer service experience

The main reason for the above-mentioned incidents is that car owners cannot see the effect of maintenance, and unscrupulous manufacturers take the opportunity to use "car cleaning and maintenance projects" as a means of profit. If things go on like this, users will not feel the effect of "car cleaning and maintenance". Distrust of cleaning and maintenance items”

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