Multifunctional outpatient self-service method, integrated machine, client, server, and system

Abstract

The invention discloses a multifunctional outpatient self-service method, an integrated machine, a client, a server, and a system. The invention aims at simplifying an in-hospital treatment flow, enabling a patient not to go back and forth for registration, paying and treatment, effectively dividing patients at the registering and paying windows of a hospital, reducing the registering and paying difficulty for patients, and preventing scalping to a certain extent. The method and device can quickly bring convenience to the patients for registration, paying, appointment and treatment, enable the patients to be able to achieve self-service appointment, registration and paying in many ways, and shorten the treatment time. Moreover, the device is suitable for the industrialized production and market popularization and application, and is better in market prospect.

Description

technical field [0001] The invention relates to a multifunctional outpatient medical self-service method, an all-in-one machine, a client, a server and a system, belonging to the technical field of computers. Background technique [0002] One of the most unbearable problems for patients to go to the hospital is the problem of waiting in line. The traditional hospital treatment process is: registration queuing-registration-waiting queuing-seeing doctor-price queuing-price queuing-payment queuing-payment-inspection inspection-etc. -Revisiting a doctor - queuing up again for pricing - remarking - queuing up for payment again - paying again; registration, medical treatment, examination, payment, medicine collection, and treatment all need to be queued up, and patients spend an average of more than 2 hours in the hospital, excluding doctor's examination , inspection and treatment, other time is spent on non-medical time, the waiting time of the patient is much longer than the tim...

AI Technical Summary

Problems solved by technology

[0002] One of the most unbearable problems for patients to go to the hospital is the problem of waiting in line. The traditional hospital treatment process is: registration queuing-registration-waiting queuing-seeing doctor-price queuing-price queuing-payment queuing-payment-inspection inspection-etc. -Revisiting a doctor - queuing up again for pricing - remarking - queuing up for payment again - paying again; registration, medical treatment, examination, payment, medicine collection, and treatment all need to be queued up, and patients spend an average of more than 2 hours in the hospital, excluding doctor's examination , inspection and treatment, other time is spent on non-medical time, the waiting time of the patient is much longer than the time of the doctor's diagnosis, wasting a lot of time and energy of the patient, the patient is suffering in pain, and also buried Hidden dangers of doctor-patient conflict

During the peak period of consultation, there will be overcrowding in the outpatient hall and waiting hall, the crowds in front of the examination rooms, and the phenomenon of patients rushing back and forth in the hospital, resulting in disorder in the order of the outpatient hall / diagnosis room

[0003] The four links of registration, pricing, payment, and medicine collection are the bottlenecks that cause low process efficiency, and the time for seeing a doctor is excessively concentrated; the division of functions is too detailed, and information is not shared, which affects the smoothness and continuity of the process; each link takes a long time There are many reasons for waiting for a long time, and one of the important reasons is that the degree of informatization and automation is not high enough. The inventor found in the process of realizing the present invention that the self-service medical system provided by the prior art often It is only the automation of a certain link and lacks comprehensive technical informationization. Although it has solved the problems of some links to a certain extent, it has not played a substantial role in changing the entire medical treatment process; Running back and forth between registration, payment and medical treatment cannot effectively divert the staff at the registration and payment window of the hospital, and there are many phenomenon of inverted numbers

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