Personnel Crisis Communication Management System

Abstract

Systems and methods are disclosed for providing personal communication management within an enterprise or group of related enterprises during a crisis situation. In particular, the systems and methods provide incident management, shared situational awareness, individual tracking, and unified crisis notification management to multiple users. The subject matter described here relates to crisis management and, in particular, to the diffusion of information to and from personnel and other individuals associated with an enterprise.

Description

technical field [0001] The subject matter described here relates to crisis management and, in particular, to the diffusion of information to and from personnel and other individuals associated with an enterprise. Background technique [0002] Over the past decade, the occurrence of man-made and natural disasters (eg, nuclear accidents, shootings, earthquakes, hurricanes, fires, etc.) has resulted in a large number of deaths, injuries, and property damage. Local, regional and national first responders and emergency management officials have been challenged to respond quickly and effectively while communicating with multiple organizations, government agencies, emergency managers and individuals in affected areas. This challenge comes with the inherent difficulty of synchronizing disparate and incompatible communications with emergency management systems, thus causing significant delays in crisis management and response. [0003] Multiple needs are recognized through these dis...

AI Technical Summary

Problems solved by technology

[0005] While emergency notifications focus on outbound communications, lessons learned from disasters also point to the need to collect inbound reports (from crisis locations and their victims)

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