Method and system for console management adopting network

A technology of network management and attendant console, which is applied in the field of network management of attendant consoles, can solve the problems of large resource demand and large maintenance investment of hotel attendant consoles, and achieve the effects of improving efficiency, reducing equipment investment, and reducing investment

Inactive Publication Date: 2008-07-16
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to provide a network management method for the attendant console, which is used to solve the problem that the attendant console system has a large resource demand on the hotel side and the operator, and the operator has a large investment in the maintenance of the hotel attendant console. defect

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  • Method and system for console management adopting network
  • Method and system for console management adopting network
  • Method and system for console management adopting network

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Embodiment Construction

[0011] In order to make the purpose, technical features and implementation effects of the present invention clearer, the technical solution of the present invention will be described in detail below in conjunction with the accompanying drawings and specific embodiments.

[0012] The hotel attendant desk provided by the present invention adopts the method of WEB management, utilizes the resources of the Internet, connects the user's phone with WEB management, that is, accepts the user's call through the phone; and directly realizes the authority management and bill settlement.

[0013] Fig. 1 is a schematic diagram of the network structure of the hotel WEB attendant console, as shown in the figure, the attendant console network server 102 is directly connected to the next generation network (NGN, Next Generation Network) 105, and can also be connected to the NGN 105 through a firewall, and Carry out business interaction with attendant server 101 through this NGN105; User's phon...

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Abstract

The invention provides a method of an attendant console for network management, including the following steps: step A. a user submits a request message to a network server of the attendant console, which sends the request message to a server of the attendant console through a next generation network; step B. the server of the attendant console generates a response message according to the request message, and returns the response message to the network server of the attendant console, which returns the response message to the user. The application of the technology of the invention reduces resource input of an operator for local side apparatuses of a hotel standard attendant console and maintenance input at the hotel side as a client, reduces input of a special hardware platform for the hotel, and improves efficiency of attendant service through management to a simple attendant console and a network type management.

Description

technical field [0001] The invention relates to enterprise management communication technology, in particular to a method and system for an attendant console using network management. Background technique [0002] The rapid development of the tourism industry also promotes the rapid development of the entertainment industry. Taking a hotel as an example, a hotel needs to monitor the traffic call rights of the staying users in real time, and needs to perform real-time settlement of the bills generated by the guest room. Therefore, the hotel requires Standard attendant consoles are in high demand. [0003] At present, the service of the attendant console completely depends on the ability of the program-controlled switch to exchange services. Due to the aging of some switch models, the service capability of the attendant console is limited, and because the standard attendant console of the hotel usually adopts the Integrated Services Digital Network (ISDN, Integrated Service Di...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24H04M3/22H04M3/42
Inventor 刘凡
Owner ZTE CORP
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