System and Methods for Offer Realization and Redemption in a Targeted Marketing Offer Delivery System

Abstract

A system and methods for offer realization and redemption in a system involving delivery of targeted marketing offers to consumers during a session with an online (web-based) Internet portal, such as an online banking portal of a financial institution. A database stores transaction data records, offer data corresponding to the terms of a targeted marketing offer delivered to the consumer, offer redemption data corresponding to a predetermined targeted marketing offer that has been satisfied, and reward data corresponding to a predetermined reward provided in response to satisfaction of the terms of the offer. A component processes the transaction data records to identify whether any transactions have satisfied the terms of an offer and stores offer redemption data indicating that the terms of an offer have been satisfied. A component accesses the offer redemption data and the reward data and provides the predetermined reward to the consumer.

Description

CROSS REFERENCE TO RELATED APPLICATION[0001]This application claims benefit under 35 U.S.C. §119(e) of U.S. Provisional Patent Application No. 61 / 108,332, filed Oct. 24, 2008, and entitled “System and Methods for Providing Targeted Marketing Offers to Consumers Via an Online Banking Portal”, which is incorporated herein by reference as if set forth herein in its entirety.[0002]This application is related to and incorporates by reference herein the following U.S. and international (PCT) patent applications:[0003]U.S. patent application Ser. No. ______, entitled “System and Methods for Delivering Targeted Marketing Offers to Consumers Via an Online Portal”, filed on Jun. ______, 2009;[0004]U.S. patent application Ser. No. ______, entitled “Offer Placement System and Methods for Targeted Marketing Offer Delivery System”, filed on Jun. ______, 2009;[0005]U.S. patent application Ser. No. ______, entitled “Offer Management System and Methods for Targeted Marketing Offer Delivery System”, ...

AI Technical Summary

Benefits of technology

[0019]Briefly described, and according to one embodiment, aspects of the present disclosure generally relate to systems and methods for providing targeted marketing offers to consumers via online (Internet web-based) portals, particularly online financial institution portals associated with banks and other financial institutions. A targeted marketing system (TMS), as described herein, enables advertisers to construct highly-relevant advertisements and marketing offers that are displayed to consumers as those consumers access and view their online financial institution account portals. The offers are generally targeted to specific types of consumers based on prior transactions or purchases made by the consumers, as well as patterns in those transactions, overall consumer spending habits, and other offer-triggering events. Generally, the TMS matches specific targeted marketing offers to consumers based upon offer criteria and associated offer-triggering events defined by advertisers, provides matched offers to identified consumers via the consumers' online portals, tracks redemptions and other data associated with the offers, facilitates payment of rewards and redemptions to consumers based on redeemed offers, and enables a variety of other processes and functions as described in greater detail herein.

Problems solved by technology

It would be highly beneficial to most advertisers to have access to such detailed purchase information; however, due to strict privacy laws and regulations that limit how financial institutions can share consumer data, advertisers have never been able to access this valuable information.

While this type of targeted marketing does provide some benefit over undirected, mass marketing, it is not as specialized or precise as most advertisers would prefer.

Even with the advent and widespread use of the Internet (and Internet advertisements), targeting marketing still does not reach the level of detail that would optimize the effectiveness of that marketing.

However, because merchants and advertisers do not have access to individual consumer purchase histories (such as the types of products purchased, dates purchased, amounts spent, specific merchants from which items were purchased, etc.), such targeted marketing has traditionally been unavailable.

Further, many types of offers or redemptions associated with targeted marketing campaigns are difficult for consumers to use and problematic for advertisers to track.

For example, many consumers are unlikely to use coupons that require printing from a computer or clipping from a newspaper in order to be used.

Another issue related to traditional targeted marketing systems is that advertisers generally only have records as to their own sales data, and they do not have access to information regarding how much consumers spend or how often consumers shop at competitors of the advertisers, or even at unrelated advertisers.

Naturally, however, it is difficult for advertisers in most markets to obtain marketing intelligence about consumers of their competitors.

However, most banks lack the internal infrastructure necessary to effectively integrate advertisements from third parties into their existing financial institution portals.

Therefore, there is a long-felt but unresolved need for a system or method that interacts seamlessly with sophisticated banking systems and online banking portals, or other transaction-centric information portals or data repositories, to provide targeted marketing offers and advertisements to users of those portals, wherein such targeted marketing is related to each user's transactions and purchases displayed at the portal, as well as the user's purchase histories and / or spending habits.

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