Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Support Network

a support network and network technology, applied in the field of automatic support, can solve problems such as internal and/or external agents' failures, achieve the effects of reducing the amount of communication overhead, enhancing privacy and/or security of the device and/or the device operator, and avoiding or reducing the amount of interactive data acquisition

Inactive Publication Date: 2007-05-03
NEXTNINE
View PDF46 Cites 46 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

Enables efficient remote maintenance of software-embedded devices by automating tasks, reducing downtime, and improving maintenance efficiency through centralized management and active device participation, while ensuring privacy and security.

Problems solved by technology

A failure may be caused by internal and / or external agents, for example, due to wearing out or failure of components, incorrect design, use outside of design specifications, bad input of data or instructions and / or malicious activity.

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Support Network
  • Support Network
  • Support Network

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0142]FIG. 1 is a schematic block diagram of a service network configuration 100, in accordance with an exemplary embodiment of the invention. A plurality of devices 102, 104, 106 and 108 at a user site 101 are shown as receiving service and / or servicing management from a service site 123. This service may be provided across a communication network, for example an Internet section 121. Optionally, as described below, a firewall 118 may protect user site 101 and / or a firewall 119 may protect service site 123. As will be explained below, various configurations are contemplated for user site 101 (with respect to providing services), Internet section 121 and / or service site 123. In particular, various automated methods are applied in accordance with some embodiments of the invention.

[0143] In an exemplary embodiment of the invention, functions of a maintenance server are provided by one or more service sites 123. Alternatively or additionally, at least some of the functions are provide...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

A method of device maintenance, comprising: providing a maintenance network including a user site and a multi-device servicing site that provides maintenance to at least one target device in said user site; selecting, by a user, a degree of access of maintenance functions of said servicing site to at least one of maintenance-related information of said target device and commanding said target device to perform a maintenance-related task; and setting said degree of access.

Description

RELATED APPLICATIONS [0001] This application is a continuation of U.S. application Ser. No. 11 / 376,521, filed on Mar. 15, 2006, which is a divisional of U.S. application Ser. No. 10 / 203,865, filed on Dec. 12, 2003, which is a U.S. national filing of PCT Application No. PCT / IL01 / 00144, filed on Feb. 14, 2001, which claims the benefit under 35 USC 119 (e) of U.S. provisional patent application No. 60 / 182,211, filed on Feb. 14, 2000 and U.S. provisional applications Nos. 60 / 264,729 and 60 / 264,730, filed on Jan. 30, 2001, and which is also a continuation-in-part of U.S. patent application Ser. No. 09 / 654,925, filed on Sep. 5, 2000. This application is also related to PCT Application No. PCT / IL01 / 00142, filed on Feb. 14, 2001, which designates the US. The disclosures of all of these applications are incorporated herein by reference.FIELD OF THE INVENTION [0002] The present invention relates to the field of automated support, especially for electrical appliances. BACKGROUND [0003] When a ...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(United States)
IPC IPC(8): G06F11/30
CPCG06F11/0748G06F11/2294G06F11/366
Inventor DULBERG, ADILENOVAI, GILTOKER, ALEX
Owner NEXTNINE
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com