Dynamic seat labeling and passenger identification system

Abstract

A placard for displaying a customer specific message includes a receiver, a capacitor, and an electronic updateable static display. The receiver has a memory storing an identification code and an antenna for receiving a signal. The capacitor is coupled to the receiver and capable of being charged by the signal. The electronic updateable static display is coupled to the receiver, is powered by the capacitor and is capable of displaying customer specific messages when a portion of the signal matches the identification code of the placard. A method of using the placard for displaying a customer specific message is also provided.

Description

BACKGROUND OF INVENTION [0001] The present invention relates generally to seat labeling, and more particularly, to a system for dynamic seat labeling by displaying customer specific messages. [0002] Reserved seats are commonplace in theaters, stadiums, airplanes, trains, and other common carriers. Reserved seats are becoming more common in movie theaters and other venues where seating is on a first come first served basis. The reserved seat enables a person to reserve an unoccupied seat for a particular purpose, event or duration without concern of being the first to the seat. [0003] Reserved seats typically are pre-assigned and associated with a ticket, record locator, or other identifier. Other times, for example in the airline industry, the reserved seat is also associated with the particular identity of the person to whom the reserved seat was issued. The ticket holder is given the right to occupy the reserved seat for the event to which the reserved seat is assigned. The ticket...

AI Technical Summary

Benefits of technology

The present invention is a placard that combines an electronic updateable static display, a RF tag, and an antenna. The placard can be used to display the seat number and the passenger's name who has reserved that seat. The placard can be placed on other seating locations or assigned to multiple seating locations. The invention also includes a method for displaying a customer specific message by generating a signal with the placard identification and the customer specific message associated therewith, transmitting the signal, receiving the signal, charging a capacitor by harnessing the power from the transmitted signal, and displaying the customer specific message on the electronic updateable static display using the power from the capacitor when a portion of the signal matches the placard's identification. The technical effects of this invention include improved customer service and customizable placards for each passenger that assists them in quickly finding their seat.

Problems solved by technology

When the ticket holder of the seat is allowed individually to find the seat a delay is often created.

One reason for the delay is because the seat configuration may be confusing to the ticket holder.

Another reason for the delay is because the location of the seat number or seat marker is not readily identifiable with the correct seat.

Lastly, the ticket holder simply forgets his seat number and sits in the wrong seat causing confusion amongst other patrons which results in an additional delay.

The delay by the ticket holder in locating and occupying the correct seat may increase the total turn-time of an event.

The airplane turn-time at the gate is a critical issue for most airlines.

Also, the inability to find the correct seat may cause dissatisfaction amongst or between ticket holders.

The trade off is greater size, greater cost, and a limited operational life.

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