Hospital department service evaluation data collection system

Abstract

The invention discloses a hospital department service evaluation data collection system, and particularly relates to the technical field of hospital service evaluation.According to the hospital department service evaluation data collection system, face feature point positioning is conducted through image preprocessing, the contrast ratio of images is enhanced through histogram equalization, and a feature point selection module is used for selecting all face point positions; a priori model is constructed by adopting a point distribution model, then feature points of a feature training set are selected to obtain an initial clustering center, clustering is carried out through a K-means clustering algorithm so as to improve the authenticity and accuracy of feature capture, and comprehensive weighted association processing is carried out in cooperation with evaluation information of opinions so as to improve the accuracy of feature capture. The judgment accuracy of positive and negative emotional tendencies after weighting is obviously improved, the judgment accuracy in a test set is improved from 78.6% to 83.4%, then the system can obtain the authenticity of evaluation by adopting a facial feature evaluation mode, manpower can be effectively saved, paper resources are saved, and meanwhile data tampering is prevented.

Description

technical field [0001] The invention relates to the technical field of hospital service evaluation, and more specifically, the invention relates to a hospital department service evaluation data collection system. Background technique [0002] Performance evaluation refers to the use of mathematical statistics and operations research methods, the use of a specific index system, compared with a unified evaluation standard, in accordance with certain procedures, through quantitative and qualitative comparative evaluation, to make a scientific assessment of the operating efficiency and operator performance of the organization in a certain period of operation. , objective, fair and accurate comprehensive evaluation. [0003] Performance evaluation originated from enterprises. On the basis of learning and learning from enterprise performance evaluation and performance management, the United States took the lead in carrying out hospital evaluation work in 1917, and established an i...

AI Technical Summary

Problems solved by technology

[0005] In order to overcome the above-mentioned defects of the prior art, the present invention provides a hospital department service evaluation data collection system. The technical problem to be solved by the present invention is: the collection of evaluation data is generally based on the issuance-recycling of paper for certain evaluation indicators. Or electronic questionnaires. Among them, the arrival and recovery of paper questionnaires are ideal, but time-consuming, paper resources, process management and data statistics are cumbersome and labor-intensive, and there is still the problem of data tampering

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