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Quality detection method for online inquiry process, network training method and related device

A technology of network training and consultation, applied in the computer field, can solve the problems such as the risk of online consultation cannot be found and grasped in time, and there is no medical quality control system.

Pending Publication Date: 2022-04-12
BEIJING JINGDONG TUOXIAN TECH CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Different from traditional offline hospital diagnosis and treatment methods, online medical care, especially online part-time medical care, has no standard medical quality control system under the large-scale consultation volume, and the risks of online consultation cannot be discovered and grasped in time

Method used

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  • Quality detection method for online inquiry process, network training method and related device
  • Quality detection method for online inquiry process, network training method and related device
  • Quality detection method for online inquiry process, network training method and related device

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Embodiment Construction

[0057] The application will be further described in detail below in conjunction with the accompanying drawings and embodiments.

[0058] In related technologies, there are traditional quality control schemes and automated quality control schemes for the consultation process. Among them, when the traditional quality control scheme is adopted, after the consultation process is over, the doctors will evaluate the quality of the consultation process with each other, or professional quality inspectors will conduct quality control audits on the consultation dialogue and cases. The automated quality control scheme can include offline quality control schemes and online quality control schemes. When offline quality control schemes are used, case-assisted quality control methods are usually used, that is, by extracting the case content written by the doctor after the consultation, the diagnostic Quality control of the correctness of the medicine and the rationality of the treatment, or ...

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Abstract

The invention discloses a network training method based on an online inquiry process, a quality detection method of the online inquiry process, a network training device based on the online inquiry process, a quality detection device of the online inquiry process, first electronic equipment, second electronic equipment and a storage medium. The network training method comprises the following steps: determining a training data set; the training data set comprises inquiry dialogue information and quality detection results corresponding to a plurality of online inquiry processes; determining a first network and a second network; the first network is used for determining a sub-inquiry process included in an online inquiry process; the second network is used for determining a necessary sub-inquiry process corresponding to an online inquiry process; performing joint learning on the first network and the second network by using the training data set to obtain a third network; and the third network is used for determining whether the online inquiry process contains necessary sub inquiry processes or not.

Description

technical field [0001] The present application relates to the field of computer technology, and in particular to a quality detection method of an online consultation process, a network training method and related devices. Background technique [0002] With the strong support of the state, electronic medical services such as online medical treatment and online consultation have grown in scale in recent years. Different from traditional offline hospital diagnosis and treatment methods, online medical care, especially online part-time medical care, has no standard medical quality control system under the large-scale consultation volume, and the risks of online consultation cannot be discovered and grasped in time . Therefore, how to quickly and accurately perform quality inspection on the online consultation process has become an urgent problem to be solved. Contents of the invention [0003] In order to solve related technical problems, the embodiments of the present appli...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G16H80/00G16H10/60G06F16/332G06F16/35G06F40/242G06F40/30G06N3/04G06N3/08
Inventor 郭旭炀黄亮
Owner BEIJING JINGDONG TUOXIAN TECH CO LTD
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