Accurate service system for automobile aftermarket

Abstract

The invention discloses an accurate service system for automobile aftermarket. The system comprises a vehicle owner end, a server end and a store end, and is characterized in that the vehicle owner end and the store end are in data connection with the server end; the vehicle owner end is used for filling basic information of a vehicle, and is also used for maintenance reminding, information query and generation of a maintenance order; the server end is used for determining the next maintenance item and time based on the basic maintenance item according to the current mileage information or the use time or the historical maintenance record of the vehicle, matching the store end and confirming the order receiving store; and the store end is used for filling basic information of maintenance vehicle types, maintenance items and maintenance parts, and is also used for querying maintenance orders. According to the invention, accurate services of vehicle type matching, service matching and store matching can be realized, a vehicle owner can be reminded of timely maintenance, the vehicle owner is helped to know maintenance items, and a store can be reminded of timely preparation of maintenance services; and big data calculation is facilitated, the service content and the service efficiency of the vehicle owner and the store are further optimized, and the use experience of the vehicle owner and the store is improved.

Description

technical field [0001] The invention relates to the technical field of automobile service, in particular to an accurate service system for the automobile aftermarket. Background technique [0002] The automotive aftermarket refers to various services surrounding the use of the car after the car is sold. Among them, automobile repair and maintenance is an important component of automobile aftermarket services. The service quality of this industry directly affects the experience of the car owner in the car, and improving the technology of automobile repair and maintenance services is an important guarantee for improving the quality of automobile repair and maintenance services. [0003] At present, with the continuous development of Internet technology, some online platforms have emerged in the automotive aftermarket, such as auto insurance quotation platforms, violation inquiry systems, accident handling systems, etc. The emergence of these platforms has moved many services f...

AI Technical Summary

Problems solved by technology

However, there is no relevant network platform in the automobile maintenance industry. Car owners usually search for nearby 4S stores through the Internet and go to the store to handle related business.

This method has the following defects: most car owners do not understand the car, do not know the importance of maintenance, usually ignore the maintenance of the car, or miss the best maintenance time; car maintenance stores do not have any data or preparations , Receiving car owners who come directly to the store will cause problems such as inaccurate service, mismatch between service capabilities and car owners' needs, opaque prices, and lack of trust between each other; Too long, lack of accurate feedback from the market

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