Authentication mode recommendation method and device, equipment and storage medium

Abstract

The invention provides an authentication mode recommendation method and device, equipment and a storage medium, and the method comprises the steps of obtaining the static state information of a user when the user handles a service, and extracting the dynamic state information of the user from historical video data, wherein the static state information is used for representing the physical state of the user, and the dynamic state information comprises image features and voiceprint features of the user; then, processing the static state information and the dynamic state information of the user through an intelligent recommendation model, and obtaining an arrangement result of multiple authentication modes, wherein the intelligent recommendation model is obtained by training a neural network model based on static state information and dynamic state information of the sample user. According to the scheme, the intelligent recommendation model is constructed in advance, and the authentication mode is recommended according to the client state by using the intelligent recommendation model when the client handles the business, so that the purposes of providing the authentication mode based on the client state and improving the client experience are achieved.

Description

technical field [0001] The present invention relates to the technical field of the Internet, in particular to an authentication method recommendation method, device, equipment and storage medium. Background technique [0002] At present, customers handle banking business mostly by coming to bank outlets, and then conduct business processing or transactions at the counters of outlets under the guidance of customer service. When customers use counter transactions at bank outlets, they mostly complete business processing and transactions by confirming the information on the screen and clicking the confirmation button and signature on the touch screen. However, for customers with different physical and psychological states, the authentication method for over-the-counter transactions is too single. Since it is difficult to provide more suitable authentication methods for different customers, it is easy to cause troubles for customers and the customer experience is poor. [0003]...

AI Technical Summary

Problems solved by technology

However, for customers with different physical and psychological states, the authentication method for over-the-counter transactions is too single. Since it is difficult to provide a more suitable authentication method for different customers, it is easy to cause troubles for customers and poor customer experience.

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