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Network exception processing method and device and computer readable storage medium

A technology for network exceptions and processing methods, applied in the field of computer-readable storage media and network exception handling, can solve problems such as exceptions at different levels, the terminal cannot work normally, and the network cannot recover by itself in a short time.

Pending Publication Date: 2021-07-06
NUBIA TECHNOLOGY CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

During this transition process, many sites experienced abnormalities at different levels, which caused the terminal to fail to work normally
Once there is a problem with these sites, it often cannot be automatically restored, and the mobile phone and other terminals must be offline from the network again, and then go online again to return to normal
After a while, the network may be abnormal again. At this time, the network of mobile phones and other terminals cannot recover by itself in a short period of time, and the mobile phone and other terminals need to go offline and online repeatedly to return to normal.
[0003] At the same time, if the network environment does not belong to the upgrade stage, but in some complex network environments, or under a site with a wrong configuration for a certain period of time, the above abnormality will also occur and cannot be automatically restored. It needs to be restarted or enter and exit the airplane mode before returning to normal Case
As a result, to a certain extent, it brings poor network experience to users

Method used

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  • Network exception processing method and device and computer readable storage medium
  • Network exception processing method and device and computer readable storage medium
  • Network exception processing method and device and computer readable storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0076] image 3 It is a flow chart of the first embodiment of the network exception handling method of the present invention. A network exception handling method, the method comprising:

[0077] S1. Obtain the network status of the corresponding network through the probe added in the network status probe module.

[0078] In this embodiment, the network exception handling solution is applicable to various network environments, for example, GSM network, WCDMA network, TDS-CDMA network, LTE network, 5G NR network and IMS network.

[0079] In this embodiment, by selecting and adding different probes, the network status of the corresponding network is obtained, for example, through the probes corresponding to the GSM network, WCDMA network, TDS-CDMA network, LTE network, 5G NR network and IMS network , to obtain the network status of the corresponding GSM network, WCDMA network, TDS-CDMA network, LTE network, 5G NR network and IMS network.

[0080] In this embodiment, by calling...

Embodiment 2

[0090] Figure 4 It is a flow chart of the second embodiment of the network exception processing method of the present invention. Based on the above embodiment, before obtaining the network status of the corresponding network through the probe added in the network status probe module, it includes:

[0091] S01. Create a multi-mode control module for acquiring each network protocol in the network protocol layer.

[0092] S02. Create, in the multi-mode control module, the network status probe module for acquiring the network status and a restart indication module for triggering restart of some network modules or network module subsystems of the terminal device.

[0093] In this example, see Figure 12 , Figure 12 A network module connection diagram of the second embodiment of the network exception handling method of the present invention is shown. Wherein, the network module connection scheme includes a multi-mode control module arranged on the protocol layer, a database mod...

Embodiment 3

[0099] Figure 5 It is a flow chart of the third embodiment of the method for handling network exceptions according to the present invention. Based on the above embodiments, optionally, obtaining the network status of the corresponding network through the probe added in the network status probe module includes:

[0100] S11. Determine the current network standard of the terminal device.

[0101] S12. Extract and add a probe corresponding to the network standard.

[0102] S13. Obtain the network status of the corresponding network through the probe.

[0103] In this embodiment, as described in the above example, by selecting and adding different probes, the network status of the corresponding network is obtained, for example, through the GSM network, WCDMA network, TDS-CDMA network, LTE network, 5G NR network and IMS The probe corresponding to the network obtains the network status of the corresponding GSM network, WCDMA network, TDS-CDMA network, LTE network, 5G NR network a...

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Abstract

The invention discloses a network exception processing method and device and a computer readable storage medium, and the method comprises the steps: obtaining the network state of a corresponding network through a probe added in a network state probe module; obtaining, recording and updating the network state through a database module; querying a parameter value in the network state according to a preset period through an exception judgment module, and when determining that the parameter value meets a preset condition, generating an exception event and a restart instruction corresponding to the exception event; and receiving the restart indication through a restart indication module, and triggering a part of network modules or network module subsystems of the terminal equipment to restart according to the restart indication. According to the embodiment of the invention, a humanized network exception handling scheme is realized, so that when the terminal has the network exception and cannot be automatically recovered, timely network restart and recovery can be triggered through corresponding state acquisition and judgment, so that the bad experience feeling brought to a user by the network exception is reduced.

Description

technical field [0001] The present invention relates to the field of mobile communication, in particular to a network abnormality processing method, equipment and computer-readable storage medium. Background technique [0002] In the prior art, with the continuous development of smart terminal devices, the network to which the smart terminal devices are connected is also constantly evolving. At present, the communication network of mobile phones and other devices is in the process of upgrading from 4G LTE to 5G NR. During this transition process, many sites experienced abnormalities at different levels, which caused the terminal to fail to work normally. Once a problem occurs at these sites, it often cannot be automatically restored. Terminals such as mobile phones must be offline from the network again, and then go online again to return to normal. After a while, the network may become abnormal again. At this time, the network of mobile phones and other terminals cannot r...

Claims

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Application Information

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IPC IPC(8): H04W24/02H04W24/04
CPCH04W24/02H04W24/04
Inventor 范传伟
Owner NUBIA TECHNOLOGY CO LTD
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