Electric sales AI robot based on artificial intelligence

A technology of artificial intelligence and robotics, applied in instruments, digital data processing, semantic analysis, etc., can solve problems such as answering questions that are not asked, and achieve the effect of improving accuracy, precise reply, and improving user experience

Inactive Publication Date: 2021-03-09
韶关市华思迅飞信息科技有限公司
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  • Abstract
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  • Claims
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AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to provide a telemarketing AI robot based on artificial intelligence to solve the problem that telemarketing robots in t

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  • Electric sales AI robot based on artificial intelligence

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Example Embodiment

[0043] Next, the technical solutions in the embodiments of the present invention will be apparent from the embodiment of the present invention, and it is clearly described, and it is understood that the described embodiments are merely embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, there are all other embodiments obtained without making creative labor without making creative labor premises.

[0044] Such as figure 1 As shown, the present invention provides an artificial intelligence-based electric pin AI robot, including speech recognition module 1, data storage module 2, information processing module 3, voice broadcast module 4, and a reply result feedback module 5;

[0045] Data Storage Module 2, for storing the optimal semantic identification model and provides reading and storage of functional permissions;

[0046] The establishment of the optimal sense recognition model is performed in the external cloud co...

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Abstract

The invention discloses an electric sales AI robot based on artificial intelligence. The electric sales AI robot comprises a voice recognition module, a data storage module, an information processingmodule, a voice broadcast module and a reply result feedback module. The data storage module is used for storing the optimal semantic recognition model and providing reading and storage function permission to the outside; and the voice recognition module is used for recognizing user voice information and converting the recognized user voice information into user text information. According to therobot, a sample data set containing semantic keywords and intention labels is established according to the e-commerce service voice of the user intention processed by a real person, and an optimal semantic recognition model used for recognizing the user intention to generate a reply text is established on the sample data set; and the optimal recognition model is continuously updated according to the result feedback of the reply voice so as to improve the accuracy of user intention recognition, so that the questions proposed by the user can be replied more accurately, and the user experience inthe electricity selling process can be greatly improved.

Description

technical field [0001] The invention relates to the technical field of telemarketing robots, in particular to a telemarketing AI robot based on artificial intelligence. Background technique [0002] Telemarketing, which uses telephone as the main means of communication, is usually a model of active sales by telephone, with the help of auxiliary methods such as the Internet, fax, SMS, and mail delivery, and through a dedicated telemarketing number to directly contact customers in the name of the company , and use the company's automated information management technology and professional operating platform to complete the company's product promotion, consultation, quotation, and confirmation of product transaction conditions and other major marketing processes. [0003] With the continuous development of our country's economy, it is not only inefficient but also costly to carry out telemarketing through employees, which gradually cannot meet the needs of rapid development of t...

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Application Information

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IPC IPC(8): G06F16/33G06F16/332G06F16/35G06F40/289G06F40/30
CPCG06F16/3329G06F16/3343G06F16/3344G06F16/35G06F40/289G06F40/30
Inventor 彭燕
Owner 韶关市华思迅飞信息科技有限公司
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