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Room card receiving method based on robot intelligent check-in hotel

A robot intelligence and robot technology, applied in the direction of instruments, time registers, computer parts, etc., can solve the problems of increasing hotel operating costs, and achieve the effect of improving check-in business efficiency, increasing operating costs, and improving safety levels

Inactive Publication Date: 2020-01-31
中山安信通机器人制造有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This patent application is aimed at the method of completely cardless hotel check-in. It relies entirely on face recognition to realize the whole process from check-in to door opening. This method will greatly increase the operating cost of the hotel (because each room Face recognition system must be set up, and it must be connected to the monitoring and storage system)

Method used

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Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0019] The present invention is a method for obtaining a room card based on a robot intelligently staying in a hotel, comprising the following steps:

[0020] In the first step, the customer enters the identification area of ​​the hotel lobby, and the robot recognizes the photo information provided by the customer when booking, completes the identity verification, and establishes the status of the hotel robot starting the service;

[0021] The second step is the voice notification, the hotel robot: "Welcome guests, the room time you are staying in this time is XXX, and the identity information you reserved is XXX, please confirm";

[0022] The third step is the voice notification, the hotel robot "please place your reservation certificate in the identification area";

[0023] The fourth step is to start the document identification system and perform double proofreading with the hotel system;

[0024] The fifth step, voice notification, hotel robot: "Please confirm the room pa...

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PUM

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Abstract

According to a room card receiving method based on a robot intelligent check-in hotel, many repeated operations of attendants are omitted, and the check-in process is completed by a hotel robot, so that the safety level of identity recognition during check-in is improved, and the check-in service efficiency of the hotel is improved; besides, after receiving the room card, a room guest does not need to set a face recognition system in each room just like a hotel seen at ordinary times when going in and out of the room next time, so that the method provided by the invention saves the manpower cost of the reception desk and does not increase the operation cost of the hotel.

Description

technical field [0001] The invention belongs to the technical field of smart hotels, in particular to a robot-based smart hotel check-in method. Background technique [0002] With the development of technology and the progress of the times, the technological content of hotels is constantly improving. For example, hotel robots are typical products. Currently, most of the functions of hotel robots still belong to the type of emotional interaction, such as greetings, greetings, chatting, and information inquiries. [0003] In actual life, in addition to the welcome function, it is necessary to directly solve problems from the business side. In non-peak hours, especially in the hotel work at night, the business volume is very small but it is necessary to arrange on-duty personnel. Therefore, in addition to knowing that hotel robots can interact with guests, there is also a scenario, such as unattended check-in business, which involves a lot of dynamic information proofreading a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07C9/26G06K9/00G06Q30/06G06Q50/12
CPCG06Q30/0601G06Q50/12G06V40/172
Inventor 韩子天孙思宇
Owner 中山安信通机器人制造有限公司
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