Dialogue data processing method for multiple rounds of dialogues and related device

Abstract

The embodiment of the invention provides a dialogue data processing method for multiple rounds of dialogues and a related device, and relates to the field of human-computer interaction. The dialogue data processing method comprises the following steps: in response to user operation, obtaining dialogue data of this round and analyzing a control information set, wherein the analysis control information set represents the dialogue state of the historical dialogue, and the dialogue state is used for controlling the analysis process of the dialogue data; analyzing the dialogue data of this round according to the analysis control information set; and updating the analysis control information set according to the obtained current analysis data and the analysis control information set, and generating current answer data to reply to the user. The dialogue state is used for controlling the analysis process of the dialogue data in this round; and in this round of dialogue, the data of this roundof dialogue can be analyzed and skipped to the next round of dialogue according to the analysis control information set, and the skipping of multiple rounds of dialogues can be completed without designing a large number of fixed process templates in advance, so that the configuration of a multi-round dialogue technology can be simplified, and the dialogue efficiency is improved.

Description

Technical field [0001] This application relates to the field of human-computer interaction, and in particular to a method for processing dialogue data in multiple rounds of dialogue and related devices. Background technique [0002] The current implementation of multi-round dialogue technology is mainly realized through a preset fixed process template or a state transition automaton. [0003] The main problem of implementing multi-round dialogue technology by pre-setting fixed process templates is: On the one hand, a large number of fixed process templates in different scenarios need to be designed in advance, and the fixed process templates in each scenario need to be configured with a complete multi-round dialogue jump. Transfer logic, the configuration is complicated, logic errors are prone to appear, and the presentation ability is limited; on the other hand, users need to gradually conduct dialogues according to a fixed process template, resulting in a fixed dialogue interacti...

AI Technical Summary

Problems solved by technology

[0003] The main problem of implementing multi-round dialog technology by presetting fixed process templates is: on the one hand, it is necessary to pre-design a large number of fixed process templates in different scenarios, and the fixed process templates in each scenario need to be configured with a complete multi-round dialog Switch to logic, complex configuration, prone to logical errors, and limited presentation capabilities; on the other hand, users need to follow a fixed process template to conduct dialogue step by step, resulting in a fixed dialogue interaction process and low efficiency

However, the technology of realizing multi-round dialogue through state transition automata is actually an enhanced version of the method of pre-setting fixed process templates, which has the same problem.

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