Fault monitoring method and device, storage medium and electronic equipment

Abstract

The embodiment of the invention provides a fault monitoring method and device, a storage medium and electronic equipment. The fault monitoring method can comprise the steps: obtaining a state messageof a DC charging device of an electric vehicle, wherein the state message comprises the state parameter information of the charging device; when the state message comprises fault alarm information, generating a fault solution according to the alarm information; obtaining operation and maintenance information of operation and maintenance personnel, and selecting the operation and maintenance personnel according to the operation and maintenance information of the operation and maintenance personnel; and sending an operation and maintenance work order to the selected operation and maintenance personnel terminal, wherein the operation and maintenance work order comprises the position information of the charging device to be maintained. The fault monitoring method can achieve the quick responseand generation of a fault solution after a fault happens to the DC charging device of the electric vehicle, and guarantees the efficient and quick maintenance of the DC charging device of the electric vehicle.

Description

technical field [0001] The invention relates to the field of charging, in particular to a fault monitoring method, device, storage medium and electronic equipment. Background technique [0002] With the gradual advancement of the new energy process, the number of new energy pure electric vehicles has increased rapidly, and the demand for convenient charging of electric vehicle users has become very urgent. Because charging piles can provide an efficient and fast charging method, they are widely used in areas with a large number of users. It is a relatively good charging method, which in turn has led to a rapid increase in the number of charging piles. [0003] With the rapid increase in the number of charging piles laid and the rapid expansion of the laying area, in the operation and maintenance of charging piles, if the charging pile fails, it generally needs to be reported by the user for repair or the operation and maintenance personnel will find out after investigation, ...

AI Technical Summary

Problems solved by technology

[0003] With the rapid increase in the number of charging piles laid and the rapid expansion of the laying area, in the operation and maintenance of charging piles, if the charging pile fails, it generally needs to be reported by the user for repair or the operation and maintenance personnel will find out after investigation, but the operation and maintenance personnel check one by one. It is unrealistic. The user’s repair request has not only affected the user’s experience but also cannot provide accurate repair information. The operating unit does not have a clear grasp of the fault and cannot repair and maintain it in time. The maintenance efficiency is low, which will easily lead to a surge in the number of faulty charging piles in a short period of time.

Not only will it bring relatively large economic losses to the operating unit, but it will also bring difficulty in use and potential safety hazards to the majority of charging users

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