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Hospital triage guiding queuing method, system and platform and storage medium

A triage and hospital technology, applied in the field of hospital management, can solve the problems of chaotic consultation rooms and heavy workload of nurses, and achieve the effect of standardizing the queue order, improving the waiting time and optimizing the treatment environment

Inactive Publication Date: 2019-11-08
广东群创信息科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] Aiming at the problems of impatient patients, chaotic consultation rooms and heavy workload of nurses, the present invention provides a method, system, platform and storage medium for triage guidance and queuing in hospitals, using an efficient and intelligent triage guidance Queue to achieve the order of the consultation room and reduce the workload of nurses and doctors

Method used

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  • Hospital triage guiding queuing method, system and platform and storage medium
  • Hospital triage guiding queuing method, system and platform and storage medium
  • Hospital triage guiding queuing method, system and platform and storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0069] Registration queuing order (ie registration queuing rules):

[0070] It can be sorted according to the patient's registration order, registration order, and patient priority. The specific sorting situation can be configured according to the specific conditions of the hospital.

[0071] Specifically, the registration queuing rules can be queued according to the registration time or the registration sequence number provided by the patient.

[0072] The triage registration queuing rules can be divided into two modes:

[0073] Mode 1: Queue up according to the order in which patients report.

[0074] Mode 2: Ordinary patients line up according to the order of registration, special patients are prioritized to jump into the queue according to their categories, and special patients of the same type jump into the queue according to their registration order. For example, the current queue is: {A1, A2, A3, A4}, and A1 in the queue is a soldier. A2, A3, and A4 are ordinary patie...

Embodiment 2

[0077] Reservation queuing order (i.e. reservation queuing rules):

[0078] Patients can line up according to the appointment time, or according to the appointment time.

example 1

[0079] Example 1: Line up according to the appointment time

[0080] For example, the current queue is: {A1,A2,A3}, the appointment time of A1 is: 2019-06-06 9:45:00, the appointment time of A2 is: 2019-06-06 9:50:00; the appointment time of A3 is : 2019-06-06 9:55:00; if patient A4 comes to see a doctor but his appointment time is: 2019-06-06 9:48:00, then he will be queued behind A1, and the current queue is: {A1, A4, A2, A3}.

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Abstract

The invention relates to the technical field of hospital management, in particular to a hospital triage guiding queuing method, system and platform and a storage medium. The method comprises the following steps: acquiring triage queuing data information; generating an original queuing sequence according to the triage queuing data information; acquiring queue jumping data information, and performing real-time adjustment according to the original queuing sequence; and generating a dynamic queuing sequence, and performing real-time voice prompting. The hospital triage guiding queuing can be carried out more efficiently and intelligently; the waiting time of patients seeing doctors can be shortened; the cost of communication between hospital nurses and doctors and numerous patients is reduced;the friction between the patients and medical workers is reduced; the patients are guided to avoid the doctor-seeing peak, the queuing order is standardized, the doctor-seeing environment is optimized, and the working efficiency of hospital staffs is improved; and the problem of long diagnosis waiting time of the patients is improved.

Description

technical field [0001] The invention relates to the technical field of hospital management, in particular to a method, system, platform and storage medium for hospital triage guidance and queuing. Background technique [0002] In recent years, with the improvement of living standards, people pay more and more attention to medical and health care, and more and more patients go to regular hospitals. However, the speed of medical technology development and the speed of expansion of medical resources meet Can not meet people's needs, resulting in patients waiting in line in the hospital line is getting longer and longer. Faced with queuing problems such as disordered queuing order of patients in the hospital, noisy environment, and long waiting time for patients, a queuing and calling system is necessary to assist the hospital in queuing management, guide patients to avoid peak times for medical treatment, standardize queuing order, Optimize the environment for medical treatmen...

Claims

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Application Information

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IPC IPC(8): G07C11/00G16H40/20
CPCG07C11/00G07C2011/04G16H40/20
Inventor 李四雄侯松林
Owner 广东群创信息科技有限公司
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