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Intelligent maintenance service modular service package design method and system

A design method and technology of service modules, applied in the field of maintenance services, can solve problems such as maintenance misunderstandings, unreasonable maintenance allocation, and unsatisfactory maintenance task saturation allocation, so as to achieve the effect of strengthening contact and avoiding the causes of subjective errors

Inactive Publication Date: 2019-09-20
苏州凌犀物联网技术有限公司
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The purpose of the present invention is to overcome the deficiencies of the prior art, provide a modular service package design method and system for intelligent maintenance services, solve the traditional low efficiency, cannot perform saturated allocation of maintenance tasks, and cannot share applicants and maintenance tasks. information of the guarantor, resulting in misunderstandings and unreasonable distribution of maintenance

Method used

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  • Intelligent maintenance service modular service package design method and system
  • Intelligent maintenance service modular service package design method and system

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Effect test

Embodiment 1

[0043] This embodiment discloses a design method for intelligent maintenance service modular service package, please refer to the attached figure 1 shown, including:

[0044] S1. Establish a maintenance service, obtain a maintenance application, automatically generate a maintenance task according to the maintenance application, send the maintenance task to the mobile terminal of the maintenance person, and share the location information of the applicant and the maintenance person; Maintenance tasks include applicants, maintenance items, maintenance status, maintenance objects and maintenance personnel;

[0045] S2. Maintenance data push and management, obtain the operation dynamics of maintenance personnel, generate maintenance records, establish anti-counterfeiting identification, and upload them to the server;

[0046] S3. Post-maintenance tracking, establish post-event files of maintenance objects according to maintenance objects, obtain and update the status of maintenanc...

Embodiment 2

[0066] On the basis of Embodiment 1, this embodiment also includes an intelligent maintenance service system, including a server, a main control center, a maintenance person's mobile terminal, a maintenance applicant's mobile terminal, a maintenance person's mobile terminal and a maintenance application The personal mobile terminals are respectively connected to the main control center, and the main control center is connected to the server. Please refer to the attached figure 2 As shown, the main control center also includes:

[0067] The maintenance application module 10 is used to obtain the maintenance application, automatically generate maintenance tasks according to the maintenance application, send the maintenance tasks to the mobile terminal of the maintenance person, and share the location information of the applicant and the maintenance person;

[0068] The maintenance data push and management module 11 is used to obtain the operation dynamics of the maintenance per...

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Abstract

The invention discloses an intelligent maintenance service modular service package design method, which comprises the following steps: establishing maintenance service, acquiring a maintenance application, automatically generating a maintenance task according to the maintenance application, sending the maintenance task to a mobile terminal of a maintainer, and sharing position information of the applicant and the maintainer; pushing and managing maintenance data, obtaining the operation dynamic state of a maintainer, generating a maintenance record, establishing anti-counterfeiting identification, and uploading the anti-counterfeiting identification to a server; and carrying out maintenance after-event tracking, establishing a maintenance object after-event file according to the maintenance object, obtaining and updating the state of the maintenance object according to the maintenance object after-event file, analyzing and judging the next maintenance time according to the state of the maintenance object, and generating an early warning prompt. The method solves the problems that traditional methods are low in efficiency, cannot perform saturation distribution on maintenance tasks and cannot share information of applicants and maintainers, so that the phenomena of maintenance misalignment and unreasonable maintenance distribution occur.

Description

technical field [0001] The invention relates to the technical field of maintenance services, in particular to a method and system for designing modularized service packages for intelligent maintenance services. Background technique [0002] Vehicle maintenance management refers to the maintenance management of vehicles. It is generally expressed as the record management of vehicle repair and maintenance. It is a long-term process of daily maintenance of vehicles. Carrying out good vehicle maintenance management will help users understand their own vehicles. The overall situation of the car is more conducive to car maintenance points and car factories to provide targeted services. [0003] If the owner has a need for vehicle maintenance, he needs to drive the vehicle to the maintenance location for maintenance during the owner's rest time. After the maintenance is completed, the owner will take the vehicle back. [0004] It can be seen that the cost of traditional vehicle ma...

Claims

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Application Information

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IPC IPC(8): G06Q10/00G06Q10/06G06Q30/00
CPCG06Q10/06316G06Q10/20G06Q30/012G06Q30/016
Inventor 万能刘斐斓
Owner 苏州凌犀物联网技术有限公司
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