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Virtual telephone state switching method and device, computer equipment and storage medium

A virtual phone and state switching technology, applied in the computer field, can solve problems such as reduced work efficiency and delayed work, and achieve the effect of improving work efficiency and ensuring smooth flow

Active Publication Date: 2019-05-28
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] However, the status switching function provided by the tradition can only be switched manually by business personnel. It is easy to cause the business personnel to forget to manually switch back and miss the call after switching to show busy, which will delay work and reduce work efficiency.

Method used

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  • Virtual telephone state switching method and device, computer equipment and storage medium
  • Virtual telephone state switching method and device, computer equipment and storage medium
  • Virtual telephone state switching method and device, computer equipment and storage medium

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Embodiment Construction

[0054] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

[0055] The virtual phone state switching method provided by this application can be applied to such as figure 1 shown in the application environment. Wherein, the user terminal 102 communicates with the server 104 through the network, and the server 104 communicates with the telephone platform server 106 through the network. The server 104 receives the system startup instruction sent by the user terminal 102, and the server 104 obtains the configuration file according to the system startup instruction. The server 104 loads the configuration file to complete the system st...

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PUM

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Abstract

The invention relates to a virtual telephone state switching method and device based on a distributed system, computer equipment and a storage medium. The method comprises the steps that a system starting instruction sent by a user terminal is received, and a configuration file is acquired according to the system starting instruction; the configuration file is loaded to complete system starting, and synchronously the virtual telephone plug-in is started; a sign-in instruction sent by the user terminal is received, wherein the sign-in instruction carries user sign-in information; user sign-inis finished according to the user sign-in information in response to the sign-in instruction, and a regular polling task is started; if the virtual telephone plug-in is obtained to be in the busy state according to the regular polling task, a time interval is obtained; and a state switching task is started according to the time interval to switch the busy state into the idle state. By adopting the method, the working efficiency can be improved.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to a virtual phone state switching method, device, computer equipment and storage medium. Background technique [0002] A soft phone is a virtual phone installed on a communication terminal device, which has the same functions as a real phone, and is often used to provide end users with voice services with good call quality. The biggest advantage of a virtual phone is its ease of use and functional scalability. Therefore, most enterprises now configure virtual phone plug-ins on employee terminals for their use in order to facilitate their work. Among them, in order to prevent business personnel from missing calls, a virtual phone status switching function is usually provided. [0003] However, the status switching function provided by the tradition can only be switched manually by the business personnel. It is easy to cause the business personnel to forget to manually ...

Claims

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Application Information

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IPC IPC(8): G06F9/445G06F9/48
CPCG06F9/445G06F9/48
Inventor 王旭梁洪涛
Owner PING AN TECH (SHENZHEN) CO LTD
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