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Task assignment method and apparatus

A task allocation and task technology, applied in the computer field, can solve the problem of low task processing efficiency and achieve the effect of improving task processing efficiency

Active Publication Date: 2018-07-06
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] Based on this, it is necessary to provide a task allocation method and device for the problem of low task processing efficiency

Method used

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  • Task assignment method and apparatus
  • Task assignment method and apparatus

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Embodiment Construction

[0046] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0047] Such as figure 1 As shown, in an embodiment, an application environment diagram of a task allocation system is provided, and the task allocation system includes a terminal 110 , a server 120 and a task configuration device 130 . The server 120 is used to implement the task allocation method. Specifically, the server 120 is used to obtain a plurality of team IDs that need to be assigned tasks to be assigned; the server 120 loops through the acquired multiple team IDs according to the number of task assignment cycles; The terminal 110 corresponding to the team ID that has reached the corresp...

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PUM

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Abstract

The present invention relates to a task assignment method and apparatus. The method comprises: acquiring a plurality of team identifiers to which to-be-assigned tasks are required to be assigned; traversing the plurality of team identifiers circularly according to a task assignment number cycle; when the number of the assigned tasks corresponding to the traversed team identifiers within the current task assignment number cycle reaches the corresponding number of assignable tasks, continuing to executing the step of traversing the plurality of team identifiers; and when the number of the assigned tasks corresponding to the traversed team identifiers within the current task assignment number cycle does not reach the corresponding number of assignable tasks, assigning the to-be-assigned tasksto the traversed team identifiers, and continuing to executing the step of traversing the plurality of team identifiers, wherein the number of assignable tasks corresponding the traversed team identifiers within each task assignment number cycle is in accordance with the set task assignment quantity ratio. According to the task assignment method provided by the present application, the task processing efficiency is greatly improved.

Description

technical field [0001] The invention relates to the field of computers, in particular to a method and device for assigning tasks. Background technique [0002] With the development of economy, insurance has penetrated into people's life. There are many types of insurance, and insurance-related events are also diverse, such as insurance business consultation, policy renewal or complaints. Users initiate different insurance-related events through various channels, and insurance companies then process the insurance-related events initiated by users. [0003] Traditional insurance companies handle insurance-related events initiated by users by randomly and automatically assigning tasks to different teams. This method causes some teams to have heavy tasks, while some teams have no tasks to handle, resulting in low task processing efficiency. Contents of the invention [0004] Based on this, it is necessary to provide a task allocation method and device for the problem of low...

Claims

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Application Information

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IPC IPC(8): G06Q10/06
CPCG06Q10/063114
Inventor 喻红杜廷波
Owner PING AN TECH (SHENZHEN) CO LTD
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