Intelligent visa management system and method

Abstract

The invention relates to an intelligent visa management system. The intelligent visa management system comprises a visa country data management system, a visa country consular district management system, a visa product and price management system, a customer management system, an order management system, a banking outlet management system, a sensitive area management system, a customer service management system, an intelligent robot customer service and visa problem management system, a visa product and price management and pricing system, an automatic translation system, a speech recognitionsystem, an automatic filling system, a mobile phone client and a network interaction module, wherein above modules are all connected with the network interaction module. The invention furthermore relates to an intelligent visa management method. The intelligent visa management system and method have the beneficial effects that order states can be queried through the mobile phone client, an artificial intelligence technology is used for solving visa processing flows of customers and guide purchasing choices of the customers through a voice conversation form, the problem that the information isasymmetric and not in time is solved, and data can be repeatedly utilized so as to facilitate the later-period transaction and query.

Description

technical field [0001] The invention relates to a visa management system, in particular to an intelligent visa management system and method. Background technique [0002] With the continuous development of overseas travel, the number of people going abroad to apply for visas has increased year by year. People going abroad do not know how to prepare the required materials, and do not know the visa process and status. Faced with complicated documents, the visa specialist of the travel agency needs a lot of time to review the application form and prepare the materials. The visa specialist also needs to translate the application form into English. If there is an error in filling in the form, information, or translation, the customer will be refused a visa. Visa specialists need to connect with clients going to various countries, and spend a lot of time answering routine questions from clients. Customers can only call to inquire whether the materials are qualified and the progr...

AI Technical Summary

Problems solved by technology

Visa specialists need to connect with customers going to various countries, and spend a lot of time answering customers' routine questions

Customers can only call to inquire whether the materials are qualified and the progress of visa processing. The efficiency is very low and the experience is very poor.

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