Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Order processing method and apparatus

A technology for order processing and service orders, applied in the field of communication, can solve the problems of low efficiency of service order processing, and achieve the effect of improving order dispatching efficiency and processing efficiency

Inactive Publication Date: 2017-08-15
ALIBABA (CHINA) CO LTD
View PDF5 Cites 10 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The embodiment of the present invention provides an order processing method and device to solve the current problem of low service order processing efficiency

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Order processing method and apparatus
  • Order processing method and apparatus
  • Order processing method and apparatus

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0026] Such as figure 1 As shown, it is a schematic flowchart of the order processing method described in Embodiment 1 of the present invention, and the order processing method may include the following steps:

[0027] Step 101: Receive a door-to-door service request; the door-to-door service request includes the location of the door-to-door service.

[0028] Wherein, in one embodiment, a service terminal refers to a terminal device held by a service provider to receive service orders, such as a smart phone, ipad or notebook computer. The door-to-door service request received in step 101 may be a request sent by a user using a terminal device (such as a smart phone, ipad, desktop computer, notebook computer, etc.). Users who need on-site services provided by service providers are called service users. In the embodiment of the present invention, the service user may be a user who sends a door-to-door service request, or may not be a user who sends a door-to-door service reque...

Embodiment 2

[0093] In the embodiment of the present invention, taking the service provider as an example of a housekeeping service provider, the order processing method in the embodiment of the present invention is described. The method is as follows Figure 4 The following steps are shown:

[0094] Step 201: Receive the housekeeping service request sent by the client; the housekeeping service request includes the location of the door-to-door service, the content of the housekeeping service, and the time of the housekeeping service. The client here is the terminal device used by the service user to send the housekeeping service request.

[0095] Step 202: For each pre-stored service terminal, calculate the distance between the current location of the service terminal and the location of the door-to-door service.

[0096] Step 203: Select M service terminals from the service terminals in ascending order of distance as candidate service terminals, where M is k times N, and k is a positive ...

Embodiment 3

[0109] Based on the same inventive concept, the embodiment of the present invention also provides an order processing device, such as Figure 5 Shown is a schematic structural diagram of the device, including:

[0110] A service request receiving module 501, configured to receive a door-to-door service request; the door-to-door service request includes the location of the door-to-door service;

[0111] A service terminal selection module 502, configured to select N service terminals from prestored service terminals, where N is a positive integer greater than or equal to 1;

[0112] The service order generating module 503 is configured to, for each selected service terminal, generate a service order for the service terminal, wherein the service order includes a navigation route for the service terminal from its current location to the location of the door-to-door service and the door-to-door service request;

[0113] A service order sending module 504, configured to send the ...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The present invention discloses an order processing method and apparatus. According to the order processing method and apparatus provided by the technical schemes of the invention, after an on-site service request carrying the location of on-site service is received, N service terminals are automatically selected from service terminals; a service order which carries a navigation route from the current position of each of the selected service terminals to the location of on-site service and the service request is generated for each of the selected service terminals; and the service orders are sent to the corresponding service terminals. With the order processing method and apparatus provided by the technical schemes of the present invention adopted, orders can be automatically dispatched, so that order dispatching efficiency can be improved; the service orders sent to the corresponding service terminals contain the navigation routes, and therefore, service providers can arrive at the location of on-site service according to the navigation routes, and therefore, the service providers do not need to search routes, the service providers can provide the on-site service conveniently, and the processing efficiency of the service orders can be further improved.

Description

technical field [0001] The present invention relates to the technical field of communications, in particular to an order processing method and device. Background technique [0002] In recent years, with the continuous development of network technology, various services based on the network have sprung up. The door-to-door service based on the network is widely loved by users because of its convenience. Door-to-door services such as housekeeping services, courier services, takeaway services, and car-hailing services, that is, services that need to arrive at the location of the service user to complete are called door-to-door services. [0003] Taking the housekeeping service as an example, here is an explanation of how to process an order after receiving a door-to-door service request: After receiving the door-to-door service request sent by the user, the dispatcher manually determines the housekeeping service personnel who are currently idle, And select a domestic service ...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/06
CPCG06Q30/0635
Inventor 杨浩张凡
Owner ALIBABA (CHINA) CO LTD
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com