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Order processing method and system

An order processing and order technology, applied in data processing applications, commerce, instruments, etc., can solve the problems of large dispatching complexity and high labor cost, and achieve the goal of improving rationality, facilitating management or statistics, and reducing the workload of dispatching orders. Effect

Inactive Publication Date: 2016-12-14
深圳市轻松到家科技股份有限公司
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Problems solved by technology

[0003] Traditionally, after the user places an order for door-to-door services, it is necessary to manually assign door-to-door service personnel according to the order. However, when there are a large number of orders to be processed every day, the manual dispatch method will obviously bring a huge workload to the merchant, and the labor cost is high. ; If factors such as the running distance of service personnel and the different skills required for different orders are taken into account, the complexity of dispatching orders will be even greater

Method used

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  • Order processing method and system

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Embodiment Construction

[0037] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0038] Specifically, see figure 1 , is a flow chart of the order processing method in the embodiment of the present invention. The order processing method in the embodiment of the present invention includes the following steps:

[0039] Step 100: Receive the order, and obtain order data such as order address coordinates, order time, and order service type;

[0040] Step 200: Find the area to which the order belongs according to the coordinates of the order address, and automatically assign the order to the service point corresponding to the area according to the principle of proximity;

[0041] ...

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Abstract

The invention relates to the technical field of computer information processing, and especially relates to an order processing method and system. The method comprises the following steps: a, receiving an order, and obtaining the data of the order; b, enabling the order to be distributed to a service point which is the most nearest to the order according to the obtained data of the order; c, enabling the service point to carry out the matching of address coordinates, service time and service skills of service staff according to the data of the order, and carrying out the order distribution according a matching result. The method achieves the automatic matching of the corresponding service worker according to the data of the order, reduces the order distribution workload, improves the order distribution reasonability, and facilitates the improvement of the work efficiency and users' satisfaction.

Description

technical field [0001] The invention relates to the technical field of computer information processing, in particular to an order processing method and system. Background technique [0002] O2O stands for Online To Offline (Online Offline / Online to Offline), which refers to the combination of offline business opportunities and the Internet, making the Internet a platform for offline transactions. With the continuous development of the O2O service e-commerce model, including the process of goods (services), ordering, and payment, the previously simple e-commerce modules have been transferred to more high-frequency and life-oriented scenarios, such as: door-to-door massage, Door-to-door services in various O2O modes, such as door-to-door food delivery, door-to-door fresh food, door-to-door makeup, and Didi taxis, have begun to emerge in endlessly. [0003] Traditionally, after the user places an order for door-to-door services, it is necessary to manually assign door-to-door ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/06
CPCG06Q30/0603
Inventor 李伟张俊
Owner 深圳市轻松到家科技股份有限公司
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