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Field fault handling system for electric energy meter

A technology for disposal systems and electric energy meters, applied in measuring devices, measuring electrical variables, instruments, etc., can solve problems such as lack of effective processing methods, achieve the effects of optimizing service quality, ensuring consistency, and saving company resources

Inactive Publication Date: 2016-08-31
CHINA ELECTRIC POWER RES INST +1
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  • Abstract
  • Description
  • Claims
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AI Technical Summary

Problems solved by technology

There is no effective solution to problems such as failure of customers to purchase electricity, communication and matching between cards and meters, on-site card opening, and tripping and closing tests after meter installation.

Method used

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  • Field fault handling system for electric energy meter
  • Field fault handling system for electric energy meter

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Embodiment Construction

[0028] The specific embodiments of the present invention will be further described in detail below with reference to the accompanying drawings.

[0029] The electric energy meter field fault intelligent diagnosis and disposal system constructed by the present invention is composed of a field application management platform and a mobile handheld device. The system relies on the existing power accident call center and power marketing business application system to work. Firstly, analyze and sort out the collected faults, extract the common fault case base, and configure the diagnosis base and disposal base for the faults in the case base. At the same time, the common fault characteristic information is provided to the power accident call center. When the user applies for repair, the customer service personnel will inquire the customer in detail, and initially determine the fault scope and recommended fault type according to the fault phenomenon, and then hand it over to the pow...

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Abstract

The invention provides a field fault handling system for an electric energy meter. The field fault handling system comprises a field application management platform and metering field handheld equipment. The field fault handling system is suitable for all types of smart electric energy meters and can download corresponding self diagnosis templates for different types of electric energy meter. The field fault handling system is advantageous in that accurate and reliable diagnosis result is realized; special equipment is equipped for emergency-repairing personnel; and experience and working capability of the emergency-repairing personnel are not required in fault checking and fault positioning.

Description

technical field [0001] The invention relates to the field of automatic detection, in particular to an on-site fault handling system for a power meter. Background technique [0002] With the continuous advancement of the construction process of smart grid and power user information collection system, smart energy meters have gradually replaced traditional electronic energy meters and entered thousands of households. The large-scale use of smart energy meters has brought enormous pressure and challenges to the development of power marketing services, and the business volume of fault repairs, complaints, and information inquiries has grown rapidly. However, due to the complexity, diversity and variability of objective environmental factors in fault diagnosis and status detection of smart energy meters, it is difficult to diagnose and maintain faults in time. It is necessary to quickly, accurately and effectively solve the problem of electric energy meters. [0003] At present,...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G01R35/04
CPCG01R35/04
Inventor 翟峰李保丰徐文静吕英杰赵兵刘鹰付义伦梁晓兵曹永峰岑炜张庚冯占成任博卢艳杨全萍许斌周琪韩文博孔令达袁泉
Owner CHINA ELECTRIC POWER RES INST
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