Comprehensive management system for Automobile Sales Service shops (4S)

Abstract

The invention discloses a comprehensive management system for automobile sales service shops. The system comprises an after-sale service advising and managing unit that manages automobile maintenance, clients' information, new work tickets, clients' evaluation and real time conversations. A general automobile maintenance managing unit manages the conditions, work position, and current operations of an automobile in maintenance, extra work, detailed information of a day's orders, logging information of a manager responsible for maintenance and real time conversations. A technician managing unit manages the logging information of technicians, automobiles in their reception, extra work from their maintenance work and timing of their maintenance work. A quality managing unit manages the search of automobiles in different states, the number of automobiles received on the day, detailed information of orders and the logging information of quality inspectors. An automobile beauty treatment managing unit is also included. The comprehensive management system of the invention distinguishes itself from others by high working efficiency, lowered costs, increased user experience, enhanced management efficiency for 4S staff and convenience for staff performance evaluation.

Description

technical field [0001] The invention relates to the field of vehicle management, in particular to a comprehensive management system for 4S stores. Background technique [0002] The full name of 4S shop is Automobile Sales Service 4S shop (Automobile Sales Service Shop 4S). The emergence of 4S stores can meet the various needs of users. It can provide well-equipped, neat and clean maintenance areas, modern equipment and service management, a highly professional atmosphere, well-maintained service facilities, sufficient spare parts supply, and fast Timely tracking service system. Through the service of 4S stores, users can have a sense of trust in the brand, thereby expanding sales. At present, 4S stores use manual methods in the application and acceptance of related business. When users go to 4S stores for maintenance, they need to fill in paper maintenance documents. Inform customers in time that such a traditional paper-based office method will result in low office effic...

AI Technical Summary

Problems solved by technology

[0003] The technical problem to be solved by the present invention is to provide a kind of A comprehensive management system for 4S stores that has high office efficiency, reduces enterprise costs, enhances user experience, improves the management efficiency of 4S store personnel, and facilitates performance evaluation of employees

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