Sales system combining online and physical stores and domestic service

Abstract

The invention discloses a sales system combining online and physical stores and domestic service, comprising an intelligent active customer consumption guide system and a purchase and delivery system based on online shopping platforms and physical stores. Customers are guided by the intelligent active customer consumption guide system, and customers select and purchase goods through online shopping platforms or physical stores. The headquarter of a company contacts the nearest physical store through a positioning system after receiving the selection and purchase information, goods can be delivered to the doorstep of a customer, or a customer can pick up the goods at the physical store. A customer is upgraded to a VIP customer when consuming a set amount of money for each year. VIP life service points and customer service are set to enable VIP customers to enjoy water electricians, electrical appliances, computers, lighting and handling of private bands and purchased brands and other supplies door-to-door service and maintenance. According to the invention, domestic service is combined with convenient goods selection and purchase of online sales and quick goods delivery based on physical stores, the company headquarter can know the situation of each branch, customers can pick up, replace, maintain and return goods conveniently, and time and labor are saved.

Description

technical field [0001] The invention relates to the field of electronic network shopping, in particular to a convenient and fast sales system combined with housekeeping services in online entity stores. Background technique [0002] Nowadays, online shopping is more popular. Online shopping is convenient and fast, and you can buy what you like and need without leaving home. However, there are also shortcomings in online shopping. The seller’s inventory is insufficient and cannot be updated in time, or the product is damaged and cannot be replaced or repaired in a physical store in time. Some sellers’ delivery is not timely or the logistics is slow, which will also cause inconvenience to customers. Consumers directly bear an additional courier fee. Since the online shopping products are all virtual photos, most of them do not match the real ones. At the same time, customers sometimes buy some inappropriate products. It is inconvenient and time-consuming to return them to the ...

AI Technical Summary

Problems solved by technology

However, there are also shortcomings in online shopping. The seller’s inventory is insufficient and cannot be updated in time or the product is damaged and cannot be replaced or repaired in the physical store in time. Some sellers’ delivery is not timely or the logistics is slow, which will also cause inconvenience to customers.

Consumers directly bear an additional courier fee. Since the online shopping products are all virtual photos, most of them do not match the real ones. At the same time, customers sometimes buy some inappropriate products. It is inconvenient and time-consuming to return them to the seller. It is difficult for VIP customers to get Substantial and effective service

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