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Information consultation system

A consulting system and information sending technology, applied in the field of information consulting system, can solve problems such as insecurity of online consulting, and achieve the effect of improving security

Inactive Publication Date: 2015-01-14
SICHUAN ZHICHENG TIANYI TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The embodiment of the present invention solves the technical problem of unsafe online consultation in the prior art by providing an information consultation system, and further realizes the technical effect of improving the security of online consultation

Method used

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  • Information consultation system

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Embodiment Construction

[0014] The embodiment of the present invention solves the technical problem of insecure online consultation in the prior art by providing an information consultation system, and further achieves the technical effect of improving the security of online consultation.

[0015]

[0016] In order to solve the above-mentioned technical problem of insecurity in online consultation, the above-mentioned technical solution will be described in detail below in conjunction with the accompanying drawings and specific implementation methods.

[0017] An information consultation system provided by an embodiment of the present invention, such as figure 1 As shown, it includes: the client 101, which sends the request for consultation to the information consultation server 102 by acquiring the two-dimensional code information set on the information consultation page; the information consultation server 102 receives the request for consultation, sends and consults according to the request for co...

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Abstract

The invention relates to the technical field of Internet communication and discloses an information consultation system. The information consultation system comprises a client side, an information consultation server and a manual service center, wherein the client side sends a consultation requesting instruction to the information consultation server by acquiring the two-dimension code information arranged on an information consultation page, the information consultation server receives the consultation requesting instruction and sends a consultation option to the client side according to the consultation requesting instruction, the consultation options include online information consultation and manual communication consultation, the client side provides the contact information of the client side to the manual service center after receiving the information that a user chooses manual communication consultation, then the manual service center sends the contact information of the client side to the information consultation server and releases the contact information of the client side after sending the contact information of the client side, and then the technical effect of improving the safety of online consultation is realized.

Description

technical field [0001] The invention relates to the technical field of Internet communication, in particular to an information consulting system. Background technique [0002] With the continuous development of science and technology, communication technology is also constantly improving, and there are more and more online transactions and online consultations, for example, online medical consultation, online legal consultation, etc., online purchase of movie tickets or commodities, etc. [0003] However, if users get information they don’t need when conducting online medical consultation or online legal consultation, or can’t get the information they need through text communication; When the detailed information of these products cannot be obtained accurately through online communication, it is necessary to make inquiries by calling the consultation telephone. However, due to the high cost of these consultation telephone calls, the enthusiasm of consumers is discouraged, an...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/02
Inventor 唐立忠黄诚杨建卢强徐泽民何小龙
Owner SICHUAN ZHICHENG TIANYI TECH
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