Community-based things and logistics information management system

Abstract

The invention provides a community-based things and logistics information management system, comprising a call center, a logistics management subsystem, a logistics information exchange subsystem and a plurality of community-based service networks and mobile terminals, wherein the call center is used for the communication between customers and logistics, providing logistics position for customers in real time and sending a two-dimensional identification code of goods to customers when goods arrive at the destination; the logistics management subsystem is used for managing logistics companies and allocating the two-dimensional identification code of goods, the mobile terminals and the like unifiedly and the mobile terminals are used for reading the two-dimensional identification code information of goods and the logistics position; the logistics information exchange subsystem is used for monitoring the logistics goods in real time and providing the position query information of goods; and the community-based service networks are used for receiving the goods sent by logistics companies to the community, sending the received goods information to the call center and providing the logistic routine work of picking up goods by customers, home delivery service, delivering goods and the like. The community-based service networks are responsible for sales of outgoing call of sales entity of the call center. The system utilizes the internet technology and the two-dimensional code recognition technology to realize the separation of customers and logistics companies, provides guarantee to personal information security of customers and lowers the logistic cost.

Description

technical field [0001] The invention relates to the technical field of logistics information management, in particular to a logistics information management system which takes the logistics information exchange system as the core and combines the Internet, community service outlets and item identification code technologies. Background technique [0002] The information technology level of modern logistics enterprises in my country is still relatively low. The use of information technology is the key to the development of the logistics industry. Since third-party logistics companies have to establish cooperative relationships with many cargo owners and deal with the delivery of different types of goods from multiple companies, third-party logistics companies must use the Internet to collect transportation, storage, loading and unloading, packaging, processing, and distribution. According to the needs of the enterprise, choose the most suitable partner in each link, and can m...

AI Technical Summary

Problems solved by technology

These not only increase the cost of human identification, but more importantly, they pose a certain threat to the security of customers' personal information

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