Method for collecting abnormal data of TD-SCDMA (Time Division-Synchronization Code Division Multiple Access) wireless communication network user terminal

Abstract

The invention discloses a method for collecting abnormal data of a TD-SCDMA (Time Division-Synchronization Code Division Multiple Access) wireless communication network user terminal. The method comprises the following steps: firstly, collecting key information of a wireless communication network at real time when a wireless communication network service is used by a user, thereby generating a data log file; comparing the collected network information with a built-in database so as to judge the network state; if the fact that the network is abnormal is detected, judging a reason and writing an abnormal reason and abnormal mobile phone signaling information into the data log file; automatically giving an uploading prompt and automatically uploading the log data onto an appointed back-stage management platform after being agreed by the user; and lastly managing and automatically analyzing the log data in the back-stage management platform. The method can be used for finding out abnormal phenomenon in daily service process based on a commercial terminal, more approaching to network use perception of an ordinary user, efficiently ensuring the consistency of user action and testing result as well as user perception, and more comprehensively estimating the property and the service quality of the whole network.

Description

technical field [0001] The invention relates to a TD-SCDMA wireless communication network user terminal abnormal data collection method, which belongs to the field of wireless communication network testing. Background technique [0002] General mobile communication network tests are performed by professionals using professional test terminal equipment. Since professional equipment is specially customized mobile terminals, there is a certain difference between the service experience of ordinary users using commercial terminals, and professional network testing is subject to Due to cost and time constraints, it is impossible to conduct detailed tests on all user activity areas, so there are many blind spots in test areas (such as user residences, etc.) and time slots. [0003] At present, when customers encounter network problems, the steps are: customer complaints -> customer service record problems -> look for maintenance agents -> test and confirm the problem at th...

AI Technical Summary

Problems solved by technology

First of all, this series of processes takes time and energy. Secondly, when customers complain, it is generally difficult to accurately describe the geographical location and phenomenon when the problem occurs. When the tester retests to confirm the problem, it is difficult to find the problem location for testing and accurate Reproduce the problem scenario

[0004] The problem analysis of the traditional test is based on the data analysis of the drive test tool, but the existing drive test tool does not report the underlying problems of the terminal protocol stack, terminal abnormalities and other information, and the data analysis can only combine limited air interface signaling and measurement information. not precise enough

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