Client information processing method based on mobile phone

Abstract

A client information processing method based on a mobile phone comprises the steps as follows: firstly, user information is selected from a database through a client side; secondly, recorded information of a user in the database is checked; thirdly, whether corresponding buying record information exists is judged; fourthly, merchandise information to be dealt with is checked in the user information; fifthly, the reason and the quantity information for dealing with merchandises are input on the client side, and whether the merchandises can be dealt with according to a common process is judged; sixthly, whether a report of the reason and the quantity information for dealing with merchandises is submitted to the database through an HTTP (Hyper Text Transport Protocol) on the client side is judged; and seventhly, whether the operation is finished is judged, the client side exits if the operation is finished or the first step is returned to if the operation is not finished. The client information processing method can help a user to acquire membership information more rapidly, and can help a company to know the sales of the merchandises and improve the merchandises according to the sales. The invention has simpler structure, lower cost, and easiness in popularization and application.

Description

technical field [0001] The invention relates to a method for returning goods, in particular to a method for processing customer information through a mobile phone. Background technique [0002] With the improvement of living standards and the rapid development of science and technology, shopping has become a necessary link in people's lives. However, in general, any form of shopping may cause return events. When a user is not satisfied A similar event may occur when purchasing a commodity. [0003] At present, a return management system in the prior art includes an application server connected to a client system, and the application server is used to process the return request proposed by the client system. The application server includes: a recording module for The return request put forward by the system records the customer's return information; the return order opening module is used to open the return order; the return module is used to return the returned goods accord...

AI Technical Summary

Problems solved by technology

The return management system of this prior art has a relatively complex structure, high cost, and incomplete records of the submitted return request, which cannot help merchants or salespersons understand the reasons for customer return

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