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Comprehensive voice resource platform proxy server and its data processing method

A proxy server and integrated voice technology, which is applied in subscriber special services, electrical components, transmission systems, etc., can solve problems such as load imbalance, improve performance, and achieve fast access effects

Inactive Publication Date: 2010-03-24
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] In order to solve the problem of unbalanced load caused by a single TTS or ASR server, the present invention proposes a proxy server for an integrated voice resource platform, and the proxy server of the present invention is a voice integrated platform proxy server based on multiple TTS / ASR servers. Connect with clients, including:

Method used

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  • Comprehensive voice resource platform proxy server and its data processing method
  • Comprehensive voice resource platform proxy server and its data processing method
  • Comprehensive voice resource platform proxy server and its data processing method

Examples

Experimental program
Comparison scheme
Effect test

no. 1 example

[0060] In this embodiment, the proxy server can process both the ASR request of the client and the TTS request of the client. Therefore, the proxy server is simultaneously connected with at least two MRCP servers and at least two TTS servers. In the implementation of this embodiment, the TTS and ASR servers are collectively referred to as voice servers.

[0061] The schematic diagram of the implementation of the proxy server in the present embodiment in the TTS / ASR voice integrated platform for reference figure 2 shown. figure 2 The figure shows the first, second and third proxy clients, the first and second two TTS servers and the first and second two MRCP servers, and there may be more in fact.

[0062] The first, second, and third proxy clients are respectively located in the first, second, and third IVRs, and are used to send TTS or ASR processing requests to the proxy server Proxy Server according to the resource application type of the SP IVR. Proxy Server is at the...

no. 2 example

[0099] In this embodiment, the processing module of the proxy server only includes the MRCP processing unit, and only processes the ASR request of the client. The process of establishing the connection between the client and the MRCP server by the MRCP processing unit has been described in the part about processing the ASR service request in the first embodiment, and will not be repeated here.

no. 3 example

[0101] In this embodiment, the processing module of the proxy server only includes a TTS protocol processing unit, and only processes the TTS request of the client. The process of establishing the connection between the client and the TTS server by the TTS protocol processing unit has been described in the part about processing the TTS request in the first embodiment, and will not be repeated here.

[0102] The present invention also proposes a data processing method based on an application proxy server based on multiple TTS / ASR servers. In the implementation of this example, the TTS and ASR servers are collectively referred to as voice servers.

[0103] The method reference of proxy server processing data of the present invention image 3 shown, including steps:

[0104] Establish the first channel with the client;

[0105] When the client requests voice services, it interacts with the authentication server to realize the authentication of the client;

[0106] Establishing...

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Abstract

The invention provides a comprehensive voice resource platform proxy server and its data processing method, wherein the method includes: the proxy server establishing a first channel to the client; when the client requests voice service, the proxy server interacting with an authentication server to realize authentication to the client; the proxy server establishing a second channel with a first voice service server, based on the preserved load condition of at least two voice service servers; after the first and second channels are established, the proxy server transmitting the interactive information of the client and the first voice service server during processing of the voice service by the first and second channels. The invention combines the widely used network proxy server technology and the TTS / ASR technology, balances loads based on the routing of request types, and realizes quick access of TTS / ASR voice resource platform on the basis of load balancing, to realizes the performance of the comprehensive voice platform.

Description

technical field [0001] The present invention relates to voice value-added service technology in the communication field, in particular to a comprehensive voice resource platform proxy server based on Automatic Speech Recognition (Automatic Speech Recognition, ASR) / speech synthesis (Txt to Speech, TTS) application and its data processing method . Background technique [0002] ASR in the prior art is to recognize the content of the user's speech according to the grammatical rules defined in advance, and output the recognition result, eliminating the trouble of pressing keys, that is, to recognize the user's answer in the form of grammatical information. The system can interact with users based on the recognition results and ASR applications to complete more complex services, such as voice phonebook, voice address book, automatic voice message station, etc. [0003] TTS in the prior art converts text files, such as help files or web pages, into natural voice output. This kind...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/08H04L29/06H04L1/16H04M3/51
Inventor 郑国荣
Owner ZTE CORP
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