Fixed terminal help system and method

Abstract

The invention relates to a fixed terminal help system and a method. The system comprises an intelligent network platform, a user information database and a fixed terminal. The method comprises the following steps that: a user accesses the intelligent network platform through a specific keystroke of the fixed terminal; the intelligent network platform acquires an access number and a called number of the fixed terminal; the intelligent network platform acquires user information through the user information database according to an access number of the user; the intelligent network platform determines the help type of the user and a supporter through the called number; and the intelligent network platform informs the supporter of the help information. The fixed terminal help system and the method guarantee the in-time property and the reliability of user helps and alarms, and particularly solve the problem that alone old people cannot make a call for help smoothly at sudden onsets, and also solve the problem that the places of stores and the like cannot give quick alarms when meeting robbers, fire disasters and the like.

Description

technical field [0001] The invention relates to the technical field of network communication, in particular to a system and method for seeking help from a fixed terminal based on an intelligent network platform. Background technique [0002] With the rapid development of network communication technology, it has become a trend to use network communication technology to realize emergency help or alarm. With the increase of the elderly population, children often have no time to take care of the elderly due to busy work, which may lead to accidents or sudden illnesses of the elderly, which will cause serious consequences. Parents hope to know the safety of their children in a timely manner, and when their children are in special dangerous situations, they can be timely. Inform parents, however, the existing help-seeking mode often has problems such as complicated operation, difficulty in accessing manual services, and difficulty in locating the location of an accident, which mak...

AI Technical Summary

Problems solved by technology

With the increase of the elderly population, children often have no time to take care of the elderly due to busy work, which may lead to accidents or sudden illnesses of the elderly, which will cause serious consequences. Parents hope to know the safety of their children in a timely manner, and when their children are in special dangerous situations, they can be timely. Inform parents, however, the existing help-seeking mode often has problems such as complicated operation, difficulty in accessing manual services, and difficulty in locating the location of an accident, which makes it impossible for help-seekers to receive effective assistance, resulting in unnecessary property losses, personal casualties, etc.

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