Prompting system and method for recanalizing business

Abstract

The invention provides a service fulfillment prompt system and a method. The method comprises the following steps: receiving a service fulfillment application of a subscriber, and acquiring the context information of the service or the context information of the subscriber; acquiring service correlative information corresponding to the context information of the service or the context informationof the subscriber according to the context information of the service or the context information of the subscriber; processing and filtering the service correlative information according to a servicefilter policy to generate service demand information; and feeding back the service demand information to the subscriber. The system and the method can effectively develop the service demands of the subscriber, thereby improving the service experience of the subscriber and improving the ARPU value of the subscriber.

Description

technical field [0001] The invention relates to service provisioning in the field of telecommunications, and in particular to a system and method for prompting user service provisioning based on context awareness. Background technique [0002] With the continuous development of the third generation network (3G: 3rd Generation Network) and the next generation network (NGN: Next Generation Network) technology, 3G and NGN are increasingly becoming the inevitable trend of future network development. In the era of 3G and NGN networks, the new value-added telecommunication services for individual users and group users will become the target of telecom operators' vigorous development, and will be regarded as the main source of operators' future income. [0003] At present, there are more and more types of value-added services, and the ability of operators to provide services is also getting stronger. However, there is still a big gap between the current status of service provision...

AI Technical Summary

Problems solved by technology

However, there is still a big gap between the current status of service provision and the real needs of users. Operators cannot accurately grasp the real service needs of users, and cannot activate services according to different needs of users or send personalized related services to users. information

In this case, on the one hand, users often receive a large amount of useless business information, which affects user satisfaction; Loss of users, which affects the operator's business revenue

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