Method for implementing terminal unit data maintenance by client terminal software

Abstract

The invention discloses a method for realizing terminal equipment data maintenance through a client end software which comprises the following steps that: a data file obtaining procedure used to obtain a data file needed by data maintenance of terminal equipment and restricted by certification, and store the file into USB storage equipment compatible with the terminal equipment; a data maintenance procedure used to connect the USB storage equipment into a PC computer, use a client end software installed on the PC computer to connect corresponding terminal equipment, and trigger a data maintenance process. The invention can greatly reduce the workload that the operation-maintenance personnel of the operator opens service at the home of the user, can decrease the requirement of specialized knowledge of the user personnel, and can also make data maintenance operation by using the PC connecting terminal of the client end software when the terminal has no mode to locally make data maintenance.

Description

technical field [0001] The present invention relates to the maintenance of terminal equipment, and especially relates to the backup of corresponding files on terminal equipment such as home gateway equipment, integrated access equipment, set-top boxes, etc. , update and upgrade methods. Background technique [0002] With the continuous advancement of science and technology and the continuous development of information industry technology, people can enjoy more and more convenient services and high-quality life brought by high technology. Especially in recent years, with the continuous upgrading of telecommunication network and multimedia technology, and the continuous innovation of video technology and streaming media technology, the types of terminal equipment that provide these new services are becoming more and more abundant, with more and more powerful functions, and the degree of intelligence is also increasing. Higher and higher. Terminals with multimedia functions a...

AI Technical Summary

Problems solved by technology

[0008] (1) Due to the complex configuration of the terminal, after the user completes the service application, the workload of the operation and maintenance personnel to install and configure on site is heavy, requiring more professional knowledge

[0009] (2) A lot of configuration information involves user privacy and confidentiality, such as PPPoE account number, which can be used to make small payments on the Internet to purchase things. Most users do not configure these sensitive information and require the assistance of operation and maintenance personnel, which may lead to leakage of user account numbers

[0010] (3) A lot of configuration information involves the operator's secrets, such as the address and related parameters of the managed system. If obtained by malicious personnel, it may bring harm to the operator's system

[0011] (4) Some configuration information is complicated to input, and manual input is prone to errors, such as device serial number and other information. However, once the key configuration is incorrectly entered, it will affect the use of the terminal and make it difficult to troubleshoot

[0012] (5) After the user is in normal use, due to some reasons, the user modifies the configuration by himself, resulting in some configuration errors, resulting in unusable services, terminal failure to connect to the network and the operator's management system, and the operator can only arrange for professionals to come to the site for maintenance and debug

[0017] To sum up, for the vast majority of ordinary users, limited to the lack of relevant professional knowledge, they cannot achieve daily use and maintenance as simple and convenient as ordinary household appliances.

For the terminal, for the safety of its own software system and manufacturer's technology, the corresponding local configuration and version maintenance methods will be closed, and the local management interface will be provided immediately. When the operation and maintenance personnel and users can connect to the local management interface of the terminal to configure , because the configuration parameters are very complex and error-prone, the requirements for relevant personnel are also very high, and some terminals do not have the function of maintaining data locally, such as USB (Universal Serial Bus, universal serial bus) Local interface for data maintenance

For operators, complex configuration and no convenient version upgrade method hinder the promotion of new service terminals and greatly increase operation and maintenance costs

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