Service handover system and method

A business and business processing technology, applied in the computer field, can solve problems such as high labor cost and time cost, and affect the work efficiency of robots, so as to reduce the workload and improve efficiency.

Pending Publication Date: 2022-04-22
BEIJING JIZHIJIA TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

As a result, once a failure occurs, the work efficiency of the robot will be greatly affected, and the cost of manpower and time will be high.

Method used

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  • Service handover system and method
  • Service handover system and method

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Embodiment Construction

[0058] The application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, but not to limit the present application. In addition, it should be noted that, for the convenience of description, only some structures related to the present application are shown in the drawings but not all structures.

[0059] Before discussing the exemplary embodiments in more detail, it should be mentioned that some exemplary embodiments are described as processes or methods depicted as flowcharts. Although the flowcharts describe the steps as sequential processing, many of the steps may be performed in parallel, concurrently, or simultaneously. Additionally, the order of steps may be rearranged. The process may be terminated when its operations are complete, but may also have additional steps not included in the figure. The ...

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Abstract

The embodiment of the invention discloses a service handover system and method. The system comprises a first robot, a control server and a second robot, the first robot is configured to report a service transfer point if a service processing fault is detected; the control server is configured to distribute a second robot according to the service transfer point reported by the first robot; and the second robot is configured to move to the service transfer point so as to carry out service transfer with the first robot. By executing the technical scheme, the problem that the robot breaks down can be quickly solved, the service transfer efficiency is improved, and the workload of operation and maintenance personnel is reduced.

Description

technical field [0001] The embodiment of the present application relates to the field of computer technology, and in particular to a service handover system and method. Background technique [0002] With the rapid development of science and technology, robots are widely used in the field of transportation of goods. In an order-to-person scenario, after a robot malfunctions that affects the business, the robot can only interrupt the business and cannot move autonomously. This requires the intervention of operation and maintenance personnel. For example, the robot is now moved to the maintenance area, and then the business interrupted by the robot is handed over to other equipment to complete. As a result, once a failure occurs, the work efficiency of the robot will be greatly affected, and the cost of manpower and time will be high. Contents of the invention [0003] The embodiments of the present application provide a service handover system and method, which can quickly...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G05B19/418
CPCG05B19/41865G05B2219/32252Y02P90/02
Inventor 张守荣
Owner BEIJING JIZHIJIA TECH CO LTD
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