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Information interaction method, device and system

An information system and information interaction technology, applied in the fields of devices, systems, and information interaction methods, can solve the problems of deep interaction levels in applications, inconvenient operations, and easily ignored or omitted notification information, and achieve the effect of saving resources.

Pending Publication Date: 2021-10-29
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] Among them, there are the following problems that need to be solved in the health sector: the lack of effective connection between the hospital and patients, especially some special groups that need to maintain long-term practice with the hospital, such as pregnant women, or groups of patients with mental illness, etc.
However, this type of app is mainly used for learning related knowledge such as pregnancy tests. For example, all pregnancy test reminders are carried out in the background of the app according to a fixed schedule. Flexible arrangement, which makes the reminder function in the App useless
In addition, there are usually many and complicated apps installed on mobile terminals such as mobile phones. Therefore, notifications / reminders related to pregnancy tests may not be accessible, and notification information is easily ignored or missed.
Furthermore, when using the app functions in mobile terminals such as mobile phones, the app must be opened, and the interaction level in the app is deep, and the operation is more inconvenient

Method used

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  • Information interaction method, device and system
  • Information interaction method, device and system
  • Information interaction method, device and system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0097] First, the first embodiment provides an information interaction system, see figure 1 , the system can specifically include:

[0098] Smart speaker equipment, smart speaker system server, and information system on the hospital side; among them,

[0099] The smart speaker system server is used to provide an information link between the smart speaker device and the information system on the hospital side, so as to transfer messages;

[0100] The smart speaker device is configured to provide front-end interaction for the first user, and the front-end interaction includes: receiving a request initiated by the first user so as to forward it to the information system on the hospital side through the server of the smart speaker system, or , outputting the message from the hospital side information system forwarded by the smart speaker system; the first user is a user who needs to obtain medical services;

[0101] The information system on the hospital side is configured to re...

Embodiment 2

[0124] The second embodiment corresponds to the first embodiment, and provides an information interaction method from the perspective of a smart speaker device, see image 3 , the method may specifically include:

[0125] S301: The smart speaker device receives a request initiated by the first user;

[0126] S302: Submit the request to the server of the smart speaker system, so that the server of the smart speaker system forwards it to the associated hospital-side information system, and the hospital-side information system processes the request and obtains the processing result , returned to the smart speaker system server;

[0127] S303: Receive and output the processing result information forwarded by the server of the smart speaker system.

[0128] During specific implementation, the request initiated by the first user may include: a registration / reservation inspection request, and the information system on the hospital side is used to perform registration / reservation in...

Embodiment 3

[0138] The third embodiment also corresponds to the first embodiment, and provides an information interaction method from the perspective of the smart speaker system server, see Figure 4 , the method may specifically include:

[0139] S401: The smart speaker system server receives a request initiated by the first user through the smart speaker device;

[0140] S402: Forward the request to the information system on the hospital side, and the information system on the hospital side processes the request and obtains a processing result, and returns it to the server of the smart speaker system;

[0141] S403: Return the processing result to the smart speaker device for output.

[0142] Wherein, the information system on the hospital side includes an information system developed by a third-party system development service provider cooperating with the hospital; at this time, the first ID of the first user and the device ID of the associated smart speaker device can also be establ...

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Abstract

The embodiment of the invention discloses an information interaction method, device and system. The system comprises an intelligent sound box system server which is used for providing an information link between intelligent sound box equipment and an information system at a hospital side, so as to carry out the message transfer; the intelligent sound box equipment is used for providing front-end interaction for a first user, and the front-end interaction comprises the following steps: receiving a request initiated by the first user, so that the request is forwarded to the hospital-side information system through the intelligent sound box system server, or a message which is forwarded by the intelligent sound box system and comes from the hospital-side information system is output; and the information system at the hospital side is used for receiving the request from the first user forwarded by the intelligent sound box system server, and providing response information for the first user through the intelligent sound box system server, or pushing information to the first user through the intelligent sound box system server. According to the embodiment of the invention, more effective connection can be formed between a hospital party and a patient.

Description

technical field [0001] The present application relates to the technical field of information interaction, in particular to an information interaction method, device and system. Background technique [0002] The construction of "future community" should focus on the service needs of the whole life chain of the community, and according to the concept of "humanization, ecology, and informationization", do a good job in the top-level design and overall planning of future community construction, and scientifically arrange neighborhood centers, education, health, entrepreneurship, Various sectors such as construction, transportation, energy, property and governance. [0003] Among them, there are the following problems that need to be solved in the health sector: the lack of effective connection between the hospital and patients, especially some special groups that need to maintain long-term practice with the hospital, such as pregnant women, or groups of patients with mental illn...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G16H80/00G16H40/20
CPCG16H80/00G16H40/20
Inventor 宓舟军
Owner ALIBABA GRP HLDG LTD
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