Service processing monitoring implementation method, device and system

Abstract

The invention provides a service auditing monitoring implementation method, device and system, and the method comprises the steps: obtaining the monitoring parameters of a to-be-audited service and amonitored object for auditing the to-be-audited service, such as the target shooting frequency of an image collector for shooting the auditing state of the monitored object for auditing the to-be-auditing service. Therefore, in the process of auditing the to-be-audited service by the monitored object, the image collector is controlled to shoot continuous multi-frame auditing state images accordingto the target shooting frequency, then the effective auditing time of auditing the to-be-audited service by the monitored object is accurately obtained, and according to the auditing time standard ofthe monitored object, the effective auditing time is verified, so that when it is determined that the monitored object does not audit the to-be-audited service carefully, the next auditing link of the to-be-audited object is not activated, the technical problem caused by finding a problem in the final auditing link is avoided, the invalid waiting time of a client is greatly shortened, and the client experience is improved.

Description

technical field [0001] This application relates to the application field of business review, and more specifically relates to a method, device and system for realizing business process monitoring. Background technique [0002] Nowadays, in the financial service industry such as banking, since the business handled by customers often involves various assets, in order to ensure the security of customer information and assets, a stricter review mechanism will be adopted to review the business requested by customers. After multiple reviews, determine whether to approve or not. [0003] In practical applications, in the business review process, some reviewers may not conduct a real review of the business content of the review business due to lack of seriousness and effort to save trouble. It is time-consuming and labor-intensive to return and re-approve this kind of pending business. At the same time, it increases the waiting time of customers and reduces the customer experience....

AI Technical Summary

Problems solved by technology

[0003] In practical applications, in the business review process, some reviewers may not conduct a real review of the business content of the review business due to lack of seriousness and effort to save trouble. It is necessary to return and re-approve this kind of pending business, which is time-consuming and labor-intensive. At the same time, it increases the waiting time of customers and reduces the customer experience.

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