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Method and device for adjusting dialogue process in intelligent questioning and answering

A technology of intelligent question answering and adjustment methods, which is applied in the direction of special data processing applications, instruments, and semantic tool creation, etc. It can solve problems such as complex adjustment processes and errors, and achieve the effects of extensive information compatibility, improved experience, and improved accuracy.

Active Publication Date: 2020-09-29
SHANGHAI XIAOI ROBOT TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] When a dialogue process needs to be adjusted, such as: adding a step node, moving a step node, deleting a step node, or modifying the content of a step node, in the prior art, the process is generally outlined by text description, form selection, or software such as visio Line and other ways to modify, so the adjustment process is more complicated, and there may be multiple repeated operations, and errors may occur during repeated operations

Method used

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  • Method and device for adjusting dialogue process in intelligent questioning and answering
  • Method and device for adjusting dialogue process in intelligent questioning and answering
  • Method and device for adjusting dialogue process in intelligent questioning and answering

Examples

Experimental program
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Embodiment 1

[0040]This embodiment provides a knowledge block library (slot box), which includes a plurality of knowledge blocks (slots), and the knowledge blocks include one or more knowledge block values ​​(slot values) with a parallel relationship, and the knowledge block values Including a logical combination of one or more of the following: word, part of speech, semantics, knowledge map, entity attribute and entity; the knowledge block has an access condition and an output condition.

[0041] In a specific example, such as figure 1 As shown, a knowledge block includes knowledge block value a (Slot value a), knowledge block value b (Slot value b) and knowledge block value c (Slot value c), and the three knowledge block values ​​are all parallel (or) relationship, the knowledge block also includes an access condition and an access condition.

[0042] The construction of knowledge blocks is based on a certain knowledge system, which can be one or more of thesaurus, semantic database, kn...

Embodiment 2

[0057] This embodiment provides a knowledge system, including: a knowledge block library and one or more combinations of the following: a thesaurus, a semantic library, a knowledge graph library, and an entity library.

[0058] The knowledge block library includes a plurality of knowledge blocks, and the knowledge block includes one or more knowledge block values ​​with a parallel relationship, and the knowledge block value includes a logical combination of one or more of the following: words, parts of speech, semantics, Knowledge map, entity attributes and entities; the knowledge block has access conditions and access conditions.

[0059] For a specific description of the knowledge block library, reference may be made to Embodiment 1, which will not be repeated here.

[0060] In a specific example, the knowledge system may simultaneously include: a knowledge block library, a thesaurus, a semantic library, a knowledge graph library, and an entity library, wherein: the knowledg...

Embodiment 3

[0064] refer to image 3 As shown, this embodiment provides a method for adjusting the dialogue flow in intelligent question and answer, which may include the following steps:

[0065] Step S1, obtaining a flow chart corresponding to the dialogue process to be modified;

[0066] Step S2, taking the knowledge block to be processed as the target knowledge block, and selecting the target knowledge block;

[0067] Step S3, when it is necessary to add or move a target knowledge block, judge one or more insertable positions of the target knowledge block in the flow chart according to the access conditions and access conditions of the target knowledge block, and according to the modified It is required to move the target knowledge block to an insertable position; to complete the execution logic between each step node in the flow chart after the move.

[0068] In this embodiment, when adjusting the target knowledge block, one or more insertable positions can be judged in the flow ch...

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Abstract

The invention provides a method and device for adjusting a dialogue process in intelligent questioning and answering, and the method comprises the steps: obtaining a flow chart corresponding to a to-be-modified dialogue process, enabling the flow chart to comprise a plurality of step nodes, enabling at least a part of step nodes to correspond to knowledge blocks, and enabling the step nodes to becorrelated through execution logic, wherein the knowledge block comprises one or more knowledge block values with a parallel relationship, the knowledge block values comprise one or more logic combinations of words, word classes, semantics, knowledge maps, entity attributes and entities, and the knowledge block has an access condition and an exit condition; taking the knowledge block to be processed as a target knowledge block, and selecting the target knowledge block; when the target knowledge block needs to be newly added or moved, judging one or more insertable positions of the target knowledge block in the flow chart according to the access condition and the access condition of the target knowledge block, and moving the target knowledge block to one insertable position according to themodification requirement; and complementing the execution logic among the step nodes in the post-movement flow chart.

Description

technical field [0001] The present invention relates to the technical field of artificial intelligence, in particular to a method for adjusting dialogue flow in intelligent question and answer, a knowledge block library, a knowledge system, a device for adjusting dialogue flow in intelligent question and answer, a system for adjusting dialogue flow in intelligent question and answer, electronic equipment and a computer readable storage media. Background technique [0002] With the development of artificial intelligence technology, intelligent question answering technology has become increasingly mature. In order to better improve the user experience, the intelligent question answering system can include multiple dialogue processes, and each dialogue process can be expressed in the form of a flowchart for better visual management. Each dialogue process can include multiple step nodes, and the execution logic can be passed between the step nodes (the execution logic can inclu...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332G06F16/36
CPCY02D10/00
Inventor 李波王慧曾永梅刘嘉王义松朱频频
Owner SHANGHAI XIAOI ROBOT TECH CO LTD
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