Automobile sales system

Abstract

The invention provides an automobile sales system. The system is characterized by comprising a platform server; a plurality of sales terminals; a platform operation terminal; and a plurality of clientterminals, wherein the sales service control part controls the customer state setting part to set a service state corresponding to customer information received from the sales terminal as a service state to be revisited, and controls the customer information storage part to correspondingly store the customer information, the service state and the sales recognition information; furthermore, a taskgeneration part is controlled to generate a return visit task of the client arriving at the store for the first time as a to-be-completed return visit task, and a task storage part is controlled to store the to-be-completed return visit task and sales recognition information; the control platform side communication part sends a to-be-completed return visit task to the sales terminal; the sales side input display part displays a return visit task list picture and displays a to-be-completed return visit task in the picture so that the salesman can select the to-be-completed return visit task needing to be carried out and carry out completion operation, and the sales side communication part sends completion information to the platform server.

Description

technical field [0001] The invention relates to a car sales system. Background technique [0002] With the development of the automobile industry, especially the development of the automobile market, not only more customers start to buy cars, but they also have more and more choices in the automobile market, which increases the work pressure of sales staff. System efficiency has become a major focus in the automotive sales market. [0003] In the current automobile sales industry, salespersons use the traditional CRM management system to operate on the computer to maintain and follow up the information of car buyers, and contact the car buyers in time through the information displayed on the computer. [0004] When the sales are busy, sales staff are often busy communicating with customers, so they cannot operate the computers in a timely manner; in each 4S store, there are often only a limited number of computers, which makes it easier for sales staff to manage customer in...

AI Technical Summary

Problems solved by technology

[0004] During the busy sales period, sales staff are often busy communicating with customers, so they cannot operate computers in a timely manner; in each 4S store, there are often only a limited number of computers, which makes it easier for sales staff to manage customer information for car purchases. In the event of delays or mistakes, once the customer is not communicated or followed up in time, it is likely to be preempted by other competitors

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