Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Remote video consultation method based on WebRTC

A remote video and video technology, applied in television, transmission systems, instruments, etc., can solve the problem of single tax service channels and achieve the effect of improving harmony

Inactive Publication Date: 2020-04-24
SHANDONG INSPUR COMML SYST CO LTD
View PDF1 Cites 2 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In order to solve the above technical problems, the present invention proposes a WebRTC-based remote video consultation method to solve the problem of single existing tax service channels and improve efficiency

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Remote video consultation method based on WebRTC

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0035] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative work belong to the protection of the present invention. scope.

[0036] A remote video consultation solution based on WebRTC of the present invention, such as figure 1 As shown, the specific implementation process is:

[0037] 1. Build a remote video consultation platform.

[0038] 2. The taxpayer terminal initiates a video consultation request.

[0039] 3. The consulting platform allocates an online seat accordin...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention provides a remote video consultation method based on WebRTC, and belongs to the technical field of network tax services. The method comprises the steps: building a remote video consultation platform; enabling a taxpayer end to initiate a video consultation request; enabling the consultation platform to allocate an online agent according to a preset strategy; enabling the consultationplatform to establish WebRTC connection between the agent end and the taxpayer end, and at the moment, so the agent end and the taxpayer end can perform video and audio communication. In the video process, the agent end can assist in solving the problems proposed by taxpayers by querying the knowledge base. The problems that an existing tax payment service is single in channel and low in efficiency are solved.

Description

technical field [0001] The present invention relates to network tax service technology, in particular to a remote video consultation method based on WebRTC. Background technique [0002] With the rapid development and wide application of Internet technology, the tax industry has higher requirements for tax service levels, and it is an inevitable trend to integrate Internet-based video consulting services into tax services. [0003] At present, the taxation industry’s channels for taxation services mainly include 12366 telephone customer service hotline, website messages, and on-site consultation at the tax service hall. The first two methods do not have the ability to solve "face-to-face" problems; The resources and efficiency of the tax office are low and not suitable for promotion. Contents of the invention [0004] In order to solve the above technical problems, the present invention proposes a WebRTC-based remote video consultation method to solve the problem of singl...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): H04N7/14H04L29/06H04L29/08G06Q40/00
CPCG06Q40/10H04L65/1069H04L67/02H04N7/141
Inventor 高立强林帅宋育千王元强
Owner SHANDONG INSPUR COMML SYST CO LTD
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com