Order management system and order management method

Abstract

The invention discloses an order management system which comprises an ordering system of a client terminal and a sales system of a manufacturer terminal. The ordering system comprises a first generation unit used for generating ordering information, a first communication unit used for sending the ordering information, a second communication unit used for receiving the order information, and a third communication unit used for sending order confirmation information, a fourth communication unit used for sending return information and / or invoicing information. The sales system comprises a sixth communication unit used for receiving the ordering information; the third generation unit is used for generating order information; the seventh communication unit is used for sending order information;the eighth communication unit is used for receiving order confirmation information; and the ninth communication unit is used for receiving the return information and / or the invoicing information. Theinvention also discloses an order management method which is formulated according to the order management system. The production and operation efficiency is improved; human negligence is reduced, andthe human negligence can be found immediately even if the human negligence occurs.

Description

technical field [0001] The invention relates to the field of B2B order management, in particular to an order management system and an order management method. Background technique [0002] At present, the order management of most B2B businesses mostly relies on emails to communicate order details, phone calls to confirm payment, and phone inquiries about logistics. A small number of enterprises have used the ERP system for B2B order management. The ERP system can realize real-time visibility of orders and real-time visibility of stocking status. [0003] For example, the Chinese patent application with publication number CN110222947A discloses a business order management method and device. It involves the field of logistics information management, wherein the method includes: reviewing and entering the customer's business order information, the business order information includes pallet order information and transportation tool order information, storing the business order ...

AI Technical Summary

Problems solved by technology

[0007] The technical problem to be solved by the present invention is: the workload of the sales documentary and the purchase documentary is very large, and the process of entering sales information and purchase information is prone to errors, and the problem cannot be discovered in time after the error

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