Air conditioner monitoring method, device and air conditioner

An air-conditioning, resistant technology, applied in the direction of control input involving air characteristics, space heating and ventilation, space heating and ventilation control input, etc., can solve problems such as poor after-sales service quality of air conditioning

Active Publication Date: 2020-10-23
GREE ELECTRIC APPLIANCES INC
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] In view of this, the object of the present invention is to provide an air conditioner monitoring method, device and air conditioner to solve the problem of poor after-sales service quality of air conditioners in the prior art

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  • Air conditioner monitoring method, device and air conditioner
  • Air conditioner monitoring method, device and air conditioner
  • Air conditioner monitoring method, device and air conditioner

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Embodiment Construction

[0060] In order to make the purpose, technical solution and advantages of the present invention clearer, the technical solution of the present invention will be described in detail below. Apparently, the described embodiments are only some of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other implementations obtained by persons of ordinary skill in the art without making creative efforts fall within the protection scope of the present invention.

[0061] figure 1 It is a flow chart of Embodiment 1 of the air-conditioning monitoring method of the present invention, such as figure 1 As shown, the air conditioner monitoring method of this embodiment may specifically include the following steps:

[0062] 100. If the first operating duration of the air conditioner reaches the preset first duration threshold, compare the first indoor ambient temperature obtained after the current moment with the preset first ...

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Abstract

The invention relates to an air conditioner and a monitoring method and device of the air conditioner. The monitoring method comprises the following steps of: if the first operation duration of the air conditioner reaches a preset first duration threshold value, comparing a first indoor environment temperature obtained after the current moment with a preset first temperature threshold value corresponding to the current operation mode so as to obtain a first comparison result; judging that whether the first comparison result conforms to the current operation mode; if the first comparison resultdoes not conform to the current operation mode, obtaining tolerance test data corresponding to the current operation mode; determining the tolerance information of the user according to the tolerancetest data and the tolerance detection rule corresponding to the current operation mode; and if the tolerance information of the user indicates that the air conditioner is intolerant, sending after-sales dispatching information to an after-sales service terminal. According to the monitoring method, when no abnormal phenomena such as special faults and loss of communication occur, the abnormal phenomenon of the air conditioner can still be detected, and dispatching is performed; and the quality of after-sales service of the air conditioner is improved.

Description

technical field [0001] The invention relates to the technical field of after-sales of air conditioners, in particular to an air conditioner monitoring method, device and air conditioner. Background technique [0002] At present, with the intelligentization of air conditioners, there are many control methods for air conditioners, and a series of troubleshooting methods for after-sales service for users. For example, after-sales personnel go to the installation site to analyze the air conditioner in person; Obtain the operating parameters of the air conditioner, manually analyze the obtained data of the unit running before and after the failure, so as to analyze the approximate cause of the failure, and arrange for after-sales to go to the door for maintenance; then the server automatically analyzes the failure, according to the various failure codes set in advance Wait for automatic fault analysis, if there is a fault, it will prompt and directly dispatch workers. [0003] H...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): F24F11/30F24F11/61F24F11/64F24F11/38F24F110/10
CPCF24F11/30F24F11/38F24F11/61F24F11/64F24F2110/10
Inventor 谭建明赵明阳牟桂贤陈宗衍林勤鑫蓝兴杰
Owner GREE ELECTRIC APPLIANCES INC
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