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Remote diagnosis method and system for network equipment, network equipment and cloud server

A network device and cloud server technology, applied in the field of communication, can solve the problems of inflexible remote network diagnosis methods and low diagnosis efficiency

Inactive Publication Date: 2019-12-03
RUIJIE NETWORKS CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0006] The embodiment of the present invention provides a remote diagnosis method and system for network equipment, network equipment and cloud server, which are used to solve the technical problems that the existing remote network diagnosis methods are not flexible enough and the diagnosis efficiency is low

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  • Remote diagnosis method and system for network equipment, network equipment and cloud server
  • Remote diagnosis method and system for network equipment, network equipment and cloud server
  • Remote diagnosis method and system for network equipment, network equipment and cloud server

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Embodiment Construction

[0087] "First" and "second" in the description and claims of the present invention and the above drawings are used to distinguish different objects, rather than to describe a specific order. Furthermore, the term "comprise", as well as any variations thereof, are intended to cover a non-exclusive inclusion. For example, a process, method, system, product or device comprising a series of steps or units is not limited to the listed steps or units, but optionally also includes unlisted steps or units, or optionally further includes For other steps or units inherent in these processes, methods, products or apparatuses.

[0088] Reference herein to an "embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the present invention. The occurrences of this phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or...

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Abstract

The embodiment of the invention provides a remote diagnosis method and system for network equipment, the network equipment and a cloud server. The remote diagnosis method of the network equipment comprises the steps that function configuration is carried out according to an acquisition task defined by a cloud server, and the acquisition task is a task determined by the cloud server according to afault diagnosis rule in an expert knowledge base; diagnosis data is acquired according to the function configuration; and the diagnosis data is sent to the cloud server, so that the cloud server analyzes the diagnosis equipment according to the fault diagnosis rule to judge whether the network equipment is abnormal or has a fault. The method is used for solving the technical problems that an existing remote network diagnosis method is not flexible enough and low in diagnosis efficiency.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a remote diagnosis method and system for network equipment, network equipment and a cloud server. Background technique [0002] At present, informatization has become an important means for small and medium-sized enterprises to conduct business. However, the current situation of informatization in small and medium-sized enterprises is not optimistic. There are generally low application levels and backward management. Many small and medium-sized enterprises seldom introduce high-end network equipment due to the limitation of cost and network scale. The network equipment used is often small routers, switches or wireless equipment. [0003] Generally, network devices often have built-in basic network monitoring functions, provide log records to monitor network operation, help discover network anomalies, and locate network faults. However, limited by the storage and computin...

Claims

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Application Information

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IPC IPC(8): H04L12/24H04L29/08H04L12/26
CPCH04L41/0631H04L41/0803H04L67/10H04L43/0829H04L43/0852
Inventor 李文杰
Owner RUIJIE NETWORKS CO LTD
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