Software system for converting mobile phone incoming call into network order

Abstract

The software system belongs to the fields of information technology, software design and software development, and is applied to a retail or customer service order processing software system for setting a mobile phone number as a hotline telephone. The mobile phone incoming call conversion system can quickly identify a mobile phone incoming call, and pops up an operation frame on a computer synchronously, an operation is quickly carried oiut after a telephone receiver and a caller confirms the incoming call, and an order is generated, the order can be distributed to a distribution worker, andmeanwhile, order data is input into a cloud server. According to the software system, online and offline customers of a merchant are managed in a unified manner, more comprehensive data analysis capability is provided for the merchant, and the problems that the offline customers are difficult to manage by the merchant and financial settlement is difficult to monitor are solved.

Description

[0001] 1. Technical field [0002] The software system belongs to the fields of information technology, software design, and software development, and is applied to merchant retail or customer service order processing software that sets a mobile phone number as a hotline. [0003] 2. Background technology [0004] In the era of rapid development of the Internet and the logistics industry, many consumers have become accustomed to using the Internet to order the goods they need, but some consumers still insist on placing orders by calling the business phone. Many merchants already have Internet software tools adapted to the workflow of the industry, which can quickly process customer orders using Internet channels and form data to keep in the system, but customer orders through phone calls can only be processed manually Creation and entry are not conducive to merchants' acceptance and promotion of Internet tools. [0005] The mobile phone call conversion system developed by our ...

AI Technical Summary

Problems solved by technology

Many merchants already have Internet software tools that adapt to the workflow of the industry, which can quickly process customer orders using Internet channels and form data to keep in the system, but customer orders through phone calls can only be processed manually Creation and entry are not conducive to merchants' acceptance and promotion of Internet tools

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